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LaserJet Enterprise M631
HP LaserJet Enterprise M631 User Manual
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User Guide
LaserJet Enterprise MFP M631, M632, M633
www.hp.com/support/ljM631MFP
www.hp.com/support/ljM632MFP
www.hp.com/support/ljM633MFP
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Flow M631h
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Table of Contents
Printer overview
15
Printer views
16
Printer front view
16
Printer back view
18
Interface ports
19
Control-panel view
19
How to use the touchscreen control panel
22
Printer specifications
23
Technical specifications
23
Supported operating systems
25
Mobile printing solutions
27
Printer dimensions
28
Power consumption, electrical specifications, and acoustic emissions
31
Operating environment range
31
Printer hardware setup and software installation
32
Paper trays
33
Introduction
34
Load paper to Tray 1 (multipurpose tray)
35
Tray 1 paper orientation
36
Use alternative letterhead mode
39
Enable Alternative Letterhead Mode by using the printer control-panel menus
39
Load Tray 2 and the 550-sheet trays
40
Introduction
40
Tray 2 and the 550-sheet trays paper orientation
41
Use alternative letterhead mode
43
Enable Alternative Letterhead Mode by using the printer control-panel menus
43
Load the 2,100-sheet high-capacity input tray
44
Load and print envelopes
46
Introduction
46
Print envelopes
46
Envelope orientation
47
Load and print labels
48
Introduction
48
Manually feed labels
48
Label orientation
49
Configure the stapling mailbox accessory
50
Configure the default staple location
50
Configure the operation mode
51
Supplies, accessories, and parts
53
Order supplies, accessories, and parts
54
Ordering
54
Supplies and accessories
54
Maintenance/long-life consumables
55
Customer self-repair parts
55
Configure the HP toner-cartridge-protection supply settings
57
Introduction
57
Enable or disable the Cartridge Policy feature
57
Use the printer control panel to enable the Cartridge Policy feature
57
Use the printer control panel to disable the Cartridge Policy feature
57
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
58
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
58
Troubleshoot Cartridge Policy control panel error messages
59
Enable or disable the Cartridge Protection feature
59
Use the printer control panel to enable the Cartridge Protection feature
59
Use the printer control panel to disable the Cartridge Protection feature
59
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
59
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
60
Troubleshoot Cartridge Protection control panel error messages
60
Replace the toner cartridge
61
Replace the staple cartridge
65
Print
67
Print tasks (Windows)
68
How to print (Windows)
68
Automatically print on both sides (Windows)
70
Manually print on both sides (Windows)
70
Print multiple pages per sheet (Windows)
71
Select the paper type (Windows)
71
Additional print tasks
72
Print tasks (OS X)
73
How to print (OS X)
73
Automatically print on both sides (OS X)
73
Manually print on both sides (OS X)
73
Print multiple pages per sheet (OS X)
74
Select the paper type (OS X)
74
Additional print tasks
74
Store print jobs on the printer to print later or print privately
76
Introduction
76
Create a stored job (Windows)
76
Create a stored job (OS X)
78
Print a stored job
78
Delete a stored job
79
Information sent to printer for Job Accounting purposes
79
Mobile printing
80
Introduction
80
Wireless Direct Print and NFC Printing
80
HP ePrint via email
81
HP ePrint software
81
AirPrint
82
Android embedded printing
82
Print from the USB port
84
Introduction
84
Enable the USB port for printing
84
Print USB documents
85
Copy
87
Make a copy
88
Copy on both sides (duplex)
90
Additional options when copying
92
Additional copy tasks
94
Scan
95
Set up Scan to Email
96
Introduction
96
Before you begin
96
Step one: Access the HP Embedded Web Server (EWS)
96
Step two: Configure the Network Identification settings
97
Step three: Configure the Send to Email feature
98
Method one: Basic configuration using the Email Setup Wizard
98
Method two: Advanced configuration using the Email Setup
102
Step four: Configure the Quick Sets (optional)
106
Step five: Set up Send to Email to use Office 365 Outlook (optional)
107
Introduction
107
Configure the outgoing email server (SMTP) to send an email from an Office 365 Outlook account
107
Set up Scan to Network Folder
109
Introduction
109
Before you begin
109
Step one: Access the HP Embedded Web Server
109
Step two: Set up Scan to Network Folder
110
Method one: Use the Scan to Network Folder Wizard
110
Method two: Use Scan to Network Folder Setup
111
Step one: Begin the configuration
111
Step two: Configure the Scan to Network Folder settings
112
Dialog one: Set the Quick Set name, description, and options for user interaction at the control pan ...
112
Dialog two: Folder Settings
112
Configure the destination folder for scanned documents
113
Select the destination folder permissions
116
Dialog three: Notification settings
117
Dialog four: Scan Settings
118
Dialog five: File Settings
118
Dialog six: Summary
119
Step three: Complete the configuration
119
Set up Scan to USB Drive
120
Introduction
120
Step one: Access the HP Embedded Web Server
120
Step two: Enable Scan to USB Drive
121
Step three: Configure the Quick Sets (optional)
121
Default scan settings for Scan to USB Drive setup
122
Default file settings for Save to USB Setup
122
Set up Save to SharePoint® (Flow models only)
124
Introduction
124
Before you begin
124
Step one: Access the HP Embedded Web Server (EWS)
124
Step two: Enable Save to SharePoint® and create a Save to SharePoint Quick Set
125
Scan and save a file directly to a Microsoft® SharePoint site
127
Quick set scan settings and options for Save to SharePoint®
128
Create a Quick Set
130
Introduction
130
Step one: Access the HP Embedded Web Server (EWS)
130
Step two: Add and manage Quick Sets
131
Add a Quick Set
131
Edit a Quick Set
132
Copy a Quick Set
132
Remove a Quick Set
133
Quick Set settings and options
133
Send a scanned document to one or more email addresses
139
Introduction
139
Scan and send a document to email
139
Scan and send to network folder
141
Introduction
141
Scan and save the document to a folder
141
Scan and send to USB Flash Drive
143
Introduction
143
Scan and save the document to a USB flash drive
143
Additional options when scanning
145
HP JetAdvantage business solutions
147
Additional scan tasks
148
Fax
149
Set up fax
150
Introduction
150
Set up fax by using the printer control panel
150
Change fax configurations
151
Fax dialing settings
151
General fax send settings
152
Fax receive settings
152
Send a fax
154
Additional options when faxing
156
Additional fax tasks
157
Manage the printer
159
Advanced configuration with HP Embedded Web Server (EWS)
160
Introduction
160
How to access the HP Embedded Web Server (EWS)
160
HP Embedded Web Server features
161
Information tab
161
General tab
162
Copy/Print tab
163
Scan/Digital Send tab
164
Fax tab
165
Troubleshooting tab
165
Security tab
166
HP Web Services tab
166
Networking tab
166
Other Links list
168
Configure IP network settings
169
Printer sharing disclaimer
169
View or change network settings
169
Rename the printer on a network
169
Manually configure IPv4 TCP/IP parameters from the control panel
170
Manually configure IPv6 TCP/IP parameters from the control panel
170
Link speed and duplex settings
171
Printer security features
172
Introduction
172
Security statements
172
Assign an administrator password
172
IP Security
173
Lock the formatter
173
Encryption support: HP High Performance Secure Hard Disks
173
Energy-conservation settings
174
Introduction
174
Print with EconoMode
174
Set the sleep timer and configure the printer to use 1 watt or less of power
174
Set the sleep schedule
175
HP Web Jetadmin
176
Software and firmware updates
177
Solve problems
179
Customer support
180
Control panel help system
181
Restore factory settings
182
Introduction
182
Method one: Restore factory settings from the printer control panel
182
Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers onl ...
182
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
183
Change the “Very Low” settings
183
For printers with fax capability
183
Order supplies
183
Printer does not pick up paper or misfeeds
185
Introduction
185
The printer does not pick up paper
185
The printer picks up multiple sheets of paper
187
The document feeder jams, skews, or picks up multiple sheets of paper
191
Clear paper jams
192
Introduction
192
Paper jam locations
193
Auto-navigation for clearing paper jams
194
Experiencing frequent or recurring paper jams?
194
Clear paper jams in the document feeder
195
Clear paper jams in Tray 1
197
Clear paper jams in Trays 2, 3, 4, or 5
199
Clear paper jams in the 2,100-sheet high-capacity input tray
202
Clear paper jams in the right door and fuser area
206
Clear paper jams in the output bin
209
Clear paper jams in the duplexer
209
Clear paper jams in the envelope feeder
210
Clear paper jams in the HP Stapling Mailbox
212
Clear staple jams
214
Improve print quality
217
Introduction
217
Print from a different software program
217
Check the paper-type setting for the print job
217
Check the paper type setting (Windows)
217
Check the paper type setting (OS X)
218
Check toner-cartridge status
218
Print a cleaning page
218
Visually inspect the toner cartridge
219
Check paper and the printing environment
219
Step one: Use paper that meets HP specifications
219
Step two: Check the environment
219
Step three: Set the individual tray alignment
220
Try a different print driver
220
Check the EconoMode settings
221
Adjust print density
221
Image defects table
223
Improve copy image quality
230
Check the scanner glass for dirt and smudges
230
Calibrate the scanner
231
Check the paper settings
232
Check the paper size and type configuration
232
Select the tray to use for the copy
232
Check the image-adjustment settings
232
Optimize copy quality for text or pictures
233
Edge-to-edge copying
233
Improve scan image quality
234
Check the scanner glass for dirt and smudges
234
Check the resolution settings
235
Check the image-adjustment settings
236
Optimize scan quality for text or pictures
236
Check the output-quality settings
237
Improve fax image quality
238
Check the scanner glass for dirt and smudges
238
Check the send-fax resolution settings
239
Check the image-adjustment settings
240
Optimize fax quality for text or pictures
240
Check the error-correction settings
240
Check the fit-to-page setting
241
Send to a different fax machine
241
Check the sender's fax machine
241
Solve wired network problems
242
Introduction
242
Poor physical connection
242
The computer is using the incorrect IP address for the printer
242
The computer is unable to communicate with the printer
243
The printer is using incorrect link and duplex settings for the network
243
New software programs might be causing compatibility problems
243
The computer or workstation might be set up incorrectly
243
The printer is disabled, or other network settings are incorrect
243
Solve wireless network problems
244
Introduction
244
Wireless connectivity checklist
244
The printer does not print after the wireless configuration completes
245
The printer does not print, and the computer has a third-party firewall installed
245
The wireless connection does not work after moving the wireless router or printer
245
Cannot connect more computers to the wireless printer
245
The wireless printer loses communication when connected to a VPN
246
The network does not appear in the wireless networks list
246
The wireless network is not functioning
246
Reduce interference on a wireless network
246
Solve fax problems
247
Checklist for solving fax problems
247
What type of phone line are you using?
247
Are you using a surge-protection device?
247
Are you using a phone company voice-messaging service or an answering machine?
247
Does your phone line have a call-waiting feature?
248
Check fax accessory status
248
General fax problems
249
The fax failed to send
249
An Out of Memory status message displays on the printer control panel
249
Print quality of a photo is poor or prints as a gray box
249
You touched the Stop button to cancel a fax, but the fax was still sent
249
No fax address book button displays
249
Not able to locate the Fax settings in HP Web Jetadmin
249
The header is appended to the top of the page when the overlay option is enabled
249
A mix of names and numbers is in the recipients box
249
A one-page fax prints as two pages
249
A document stops in the document feeder in the middle of faxing
250
The volume for sounds coming from the fax accessory is too high or too low
250
Index
251
4
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HP LaserJet Enterprise M631 Specifications
General
Brand
HP
Model
LaserJet Enterprise M631
Category
All in One Printer
Language
English
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