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HP LaserJet Enterprise M631 - Clear paper jams in Trays 2, 3, 4, or 5

HP LaserJet Enterprise M631
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Clear paper jams in Trays 2, 3, 4, or 5
The following information describes how to clear a paper jam in Trays 2, 3, 4, or 5. When a jam occurs, the
control panel displays one of the following messages and an animation that assists in clearing the jam.
13.A2.XX Jam in Tray 2
13.A3.XX Jam in Tray 3
13.A4.XX Jam in Tray 4
13.A5.XX Jam in Tray 5
NOTE: The following procedure shows Tray 2. The method to clear jams in Trays 3, 4, and 5 is the same.
1. Pull the tray completely out of the printer by
pulling and lifting it up slightly.
2. Remove any jammed or damaged sheets of paper
from the tray.
ENWW Clear paper jams 185

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