Service menu
Use the control-panel Service menu to solve product problems. In the table below, an asterisk (*)
denotes the default setting.
Service menu item Submenu option Description
Restore defaults None Press OK to restore the product factory
settings.
Cleaning mode None Press OK to start the cleaning process.
See
Clean the paper path on page 29 for
more information.
Archive print Off*
On
The archive print feature produces
output that is less susceptible to toner
smearing and dusting. Use archive print
to create documents that you want to
preserve or archive.
Less paper curl Off*
On
Lowers the fuser temperature.
Restore the factory-set defaults
Restoring the factory-set defaults returns all of the settings to the factory defaults.
1. On the product control panel, press Setup.
2. Use the arrow buttons to select Service, and then press OK.
3. Use the arrow buttons to select Restore defaults, and then press OK.
The product automatically restarts.
Clean the paper path
The product features a special cleaning mode to clean the paper path.
1. On the product control panel, press Setup.
2. Use the arrow buttons to select Service, and then press OK.
3. Use the arrow buttons to select Cleaning Mode, and then press OK.
A page feeds through the product slowly. Discard the page when the process is completed.
4. Load plain letter or A4 paper when you are prompted.
5. Press OK again to confirm and begin the cleaning process.
A page feeds through the product slowly. Discard the page when the process is completed.
Archive print
Archive print produces output that is less susceptible to toner smearing and dusting. Use archive print
to create documents that you want to preserve or archive.
138 Chapter 6 Problem solve ENWW
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