Control panel message Description Recommended action
Order black Cartridge Print cartridge is low. Order a new print cartridge.
Page too complex, press OK The product could not print the current page
because of its complexity.
Press Setup to clear the message.
Allow the product to finish the job, or press
Cancel to cancel the job.
Scanner reserved for PC scan A computer is using the product to create a
scan.
Wait until the computer scan has finished, or
cancel the scan from the computer software,
or press Cancel.
Scanning error Cannot connect The product cannot transmit scan information
to a computer.
Verify that the connection cable is not loose
or damaged. Replace the cable if necessary,
and try the scan again.
Settings cleared, DATE/TIME The product has cleared job settings. Re-enter any appropriate job settings.
Used black cartridge in use
alternates with
to accept, press OK
A used printer cartridge has been installed or
moved.
Press OK to return to the Ready state.
Table 6-2 Alert and warning messages
Control panel message Description Recommended action
Comm. error A fax communication error occurred between
the product and the sender or receiver.
Allow the product to retry sending the fax.
Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
call. Plug the product phone cord into a jack
for another phone line.
Try a different phone cord.
If the error persists, contact HP. See
www.hp.com/support/LJM2727 or the
support flyer that came in the product box.
Fax delayed – Send memory full Fax memory is full. Cancel the fax by pressing OK or Cancel.
Resend the fax. You might need to send the
fax in multiple sections if the error occurs
again.
Fax is busy Canceled send The fax line to which you were sending a fax
was busy. The product has canceled sending
the fax.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
Check that the Redial if busy option is
enabled.
Check for a dial tone on the phone line by
pressing Start Fax.
Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.
Table 6-1 Alert and warning messages (continued)
172 Chapter 6 Solve problems ENWW
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