Clear jams from the print-cartridge area
CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.
Damages caused by sharp objects are not covered by the warranty.
When removing jammed media, pull the jammed media straight away from the product. Pulling jammed
media out of the product at an angle can damage the product.
1. Open the print-cartridge door, and then remove the print cartridge.
CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light.
2. Open the rear output door, and then rotate the green pressure-release levers downward.
3. With both hands, grasp the side of the media that is most visible (this includes the middle), and
carefully pull it free from the product.
4. Replace the print cartridge and close the print-cartridge door.
5. Close the rear output door.
188 Chapter 6 Solve problems ENWW
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