Clean the paper path from the product control panel
If you do not have access to HP ToolboxFX, you can print and use a cleaning page from the product
control panel.
1. Press Setup.
2. Use the arrow buttons to find the Service menu, and then press OK.
3. Use the arrow buttons to find Cleaning mode, and then press OK.
4. Load plain letter or A4 paper when you are prompted.
5. Press OK again to confirm and begin the cleaning process.
A page feeds through the product slowly. Discard the page when the process is completed.
Clean the automatic document feeder (ADF) pickup roller assembly
If the ADF has trouble feeding documents, clean the ADF pickup roller assembly.
1. Turn off the product and unplug the power cord.
2. Open the ADF cover.
3. Rotate the assembly upward. Wipe it clean and rotate the rollers until the assembly is clean.
ENWW Manage supplies 163
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