ENWW Sending fax problems 77
English
Sending fax problems
Use the table in this section to solve problems that might occur when
sending faxes.
Problem Cause Solution
Faxes quit during
sending.
The fax machine to which you
are sending might be
malfunctioning.
Try sending to another fax
machine.
Your phone line might not be
working.
Disconnect the fax accessory from
the phone jack, and connect a
phone. Try to make a phone call to
ensure the phone line is working.
The fax accessory is
receiving faxes but is
not sending them.
If the fax accessory is on a
PBX system, the PBX system
might be generating a dial
tone the fax accessory cannot
detect.
Disable the detect dial tone setting.
See “Setting dial tone detection” on
page 52.
There might be a poor phone
connection.
Try again later.
The fax machine to which you
are sending might be
malfunctioning.
Try sending to another fax
machine.
Your phone line might not be
working.
Disconnect the fax accessory from
the phone jack, and connect a
phone. Try to make a phone call to
ensure the phone line is working.
Outgoing fax calls keep
dialing.
The fax accessory
automatically redials a fax
number if the Redial on Busy
option is set to on or if the
Redial On No Answer is
set on.
This is normal operation. If you do
not want the fax to retry, set Redial
on Busy to 0, see “To set
redial-on-busy” on page 51, and
set Redial On No Answer to 0, see
“To set redial-on-no-answer” on
page 51.
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