76 Chapter 6 Troubleshooting ENWW
Faxes are transmitting
or being received very
slowly (continued).
The resolution at which the
fax was sent or is being
received is very high. A
higher resolution typically
results in better quality, but
also requires a longer
transmission time.
If you are receiving the fax, call and
ask the sender to decrease the
resolution and resend the fax. If
you are sending, decrease the
resolution, see “Setting outgoing
fax resolution” on page 49 and
also, change the Page Content
mode setting described under
“To send a fax - enter number(s)
manually” on page 28.
If there is a poor phone-line
connection, the fax accessory
and the receiving fax machine
slow down the transmission
to adjust for errors.
Cancel and resend the fax.
Have the phone company check
the phone line.
Faxes are not printing
on the MFP.
There is no media in the
media input tray.
Load media. Any faxes received
while the input tray is empty are
stored and will print after the tray
has been refilled.
Schedule Printing of Faxes
is set.
If Schedule Printing of Faxes is
enabled, faxes will not print until it
is disabled. If you wish to print your
faxes, see “To enable/disable
schedule printing of faxes” on
page 61.
The MFP is either low on
toner or has run out of toner.
The MFP stops printing as soon as
it is low on toner or runs out of
toner. Any faxes received are
stored in memory and print after
the toner has been replaced. For
other MFP printing problems, see
the MFP user guide.
Problem Cause Solution
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