Fax error messages
Alert and warning messages appear temporarily and might require you to acknowledge the message
by pressing the OK button to resume or by pressing the Cancel
button to cancel the job. With certain
warnings, the job might not complete or the print quality might be affected. If the alert or warning message
is related to printing and the auto-continue feature is on, the product will attempt to resume printing the
job after the warning has appeared for 10 seconds without acknowledgement.
Alert and warning messages
Control panel message Description Recommended action
Comm. error A fax communication error occurred between
the product and the sender or receiver.
Allow the product to retry sending the fax.
Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
call. Plug the product phone cord into a jack
for another phone line.
Try a different phone cord.
If the error persists, replace the fax PCA. See
Fax PCA on page 70.
Fax delayed
Send memory full
Fax memory is full. Cancel the fax by pressing the Cancel
button. Resend the fax. You might need to
send the fax in multiple sections if the error
occurs again.
Fax is busy
Canceled send
The fax line to which you were sending a fax
was busy. The product has canceled sending
the fax.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
Check that the Redial if busy option is
enabled.
Check for a dial tone on the phone line by
pressing the Send Fax
button.
Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.
Plug the product phone cord into a jack for
another phone line, and then try sending the
fax again.
Try a different phone cord.
If the error persists, replace the fax PCA. See
Fax PCA on page 70.
ENWW Solve fax problems (HP LaserJet Professional M1210 MFP series only) 163
To Next Page
Loading...