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LASERJET PROFESSIONAL CP1020
Page 175
HP LASERJET PROFESSIONAL CP1020 - Page 175
188 pages
Manual
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Europe
an Contact:
HP Deutschland GmbH, HP HQ-
TRE, 71025 Boeblingen, Germany
USA Contact:
HP Inc., 1501 Page Mil
l Road, Pal
o Al
to 94304, U
.S.A. 650-857-1501
www.hp
.eu/
certicates
ENWW
Declaration o
f conf
ormity (wirel
ess models)
161
174
176
Table of Contents
Main Page
Product basics
15
Product comparison
16
Environmental features
16
Accessibility features
17
Product views
18
Product front view
18
Product back view
19
Serial number and model number location
19
Control panel layout
20
Software for Windows
21
Supported operating systems for Windows
22
Supported printer drivers for Windows
22
Change print job settings for Windows
23
Change printer-driver settings for Windows
24
Change the settings for all print jobs until the software program is closed
24
Change the default settings for all print jobs
24
Change the product configuration settings
24
Remove software for Windows
25
Supported utilities for Windows (network models only)
26
Use the product with Mac
27
Software for Mac
28
Supported operating systems for Mac
28
Supported printer drivers for Mac
28
Install software for Mac operating systems
28
Install software for Mac computers connected directly to the product
28
Install software for Mac computers on a wired network
29
Configure the IP address
29
Install the software
29
Install software for Mac computers on a wireless network
30
Connect the product to a wireless network using WPS
30
Connect the product to a wireless network using a USB cable
30
Remove software from Mac operating systems
30
Change printer-driver settings for Mac
31
Software for Mac computers
32
Supported utilities for Mac (network models only)
32
HP Utility for Mac
32
Open the HP Utility
32
HP Utility features
32
Supported utilities for Mac
32
HP Embedded Web Server
32
Print with Mac
33
Cancel a print job with Mac
33
Change the paper size and type with Mac
33
Resize documents or print on a custom paper size with Mac
33
Create and use printing presets with Mac
33
Print a cover page with Mac
34
Print multiple pages on one sheet of paper with Mac
34
Print on both sides of the page (duplex) with Mac
35
Set the color options with Mac
35
Connect the product
37
Supported network operating systems (network models only)
38
Printer sharing disclaimer
38
Connect with USB
39
CD installation
39
Connect to a network (network models only)
40
Supported network protocols
40
Install the product on a wired network
40
Configure the IP address
40
Install the software
41
Install the product on a wireless network
41
Connect the product to a wireless network using WPS
41
Connect the product to a wireless network using a USB cable
42
Install the software for a wireless product currently on the network
42
Disconnect from the wireless network
42
Reduce interference on a wireless network
42
Advanced wireless setup
43
Wireless communication modes
43
Wireless security
43
Install the product on an ad-hoc wireless network
44
Configure network settings
44
View or change network settings
44
Paper and print media
47
Understand paper use
48
Special paper guidelines
48
Change the printer driver to match the paper type and size
50
Supported paper sizes
51
Supported paper types
53
Load paper trays
55
Load the input tray
55
Tray capacity
55
Paper orientation for loading trays
56
Print tasks
57
Cancel a print job with Windows
58
Basic print tasks with Windows
59
Open the printer driver with Windows
59
Get help for any printing option with Windows
60
Change the number of print copies with Windows
61
Save custom print settings for reuse with Windows
61
Use a printing shortcut with Windows
61
Create printing shortcuts
62
Improve print quality with Windows
64
Select the page size with Windows
64
Select a custom page size with Windows
65
Select the paper type with Windows
65
Print on both sides (duplex) with Windows
65
Print on both sides manually
65
Print multiple pages per sheet with Windows
67
Select page orientation with Windows
69
Set color options with Windows
71
Additional print tasks with Windows
72
Print colored text as black (grayscale) with Windows
72
Print on preprinted letterhead or forms with Windows
73
Print on special paper, labels, or transparencies with Windows
75
Print the first or last page on different paper with Windows
77
Scale a document to fit page size with Windows
78
Add a watermark to a document with Windows
80
Create a booklet with Windows
80
Color
83
Adjust color
84
Change the color theme for a print job
84
Change the color options
84
Manual color options
85
Match colors
87
Manage and maintain the product
89
Print information pages
90
Print the configuration page
90
Print the supplies status page
90
Use the HP Embedded Web Server (network models only)
91
Open the HP Embedded Web Server
91
HP Embedded Web Server features
91
Product security features
93
Lock the product
93
Assign a system password
93
Economy settings
94
Set Auto-On/Auto-Off mode
94
Manage supplies and accessories
95
Print when a print cartridge or imaging drum is at estimated end of life
95
Supplies messages
95
Enable or disable the At Very Low settings
95
Manage print cartridges and imaging drums
95
Print-cartridge and imaging drum storage
95
HP policy on non-HP supplies
96
HP fraud hotline and Web site
96
Recycle supplies
96
Print cartridge layout
96
Imaging drum layout
97
Replacement instructions
98
Replace the print cartridges
98
Replace the imaging drum
102
Clean the product
106
Clean the paper path
106
Clean the exterior
106
Product updates
106
Solve problems
107
Self help
108
Solve problems checklist
109
Step 1: Make sure that the product is set up correctly
109
Step 2: Check the cabling or wireless connection (network models only)
109
Step 3: Check to see if any control-panel lights are lit
109
Step 4: Check the paper
109
Step 5: Check the software
110
Step 6: Test print functionality
110
Step 7: Check the supplies
110
Step 8: Try sending a print job from a computer
110
Factors that affect product performance
111
Restore factory settings
112
Interpret control panel light patterns
113
Status alert messages
116
Paper feeds incorrectly or becomes jammed
121
The product does not pick up paper
121
The product picks up multiple sheets of paper
121
Prevent paper jams
121
Clear jams
121
Jam locations
122
Clear jams from the output bin
122
Clear jams from the rear door
123
Clear jams from the input tray
124
Improve print quality
126
Use the correct paper type setting in the printer driver
126
Change the paper type setting for Windows
126
Change the paper type setting for Mac
126
Adjust color settings in the printer driver
127
Change the color theme for a print job
127
Change the color options
127
Use paper that meets HP specifications
128
Print a cleaning page
129
Calibrate the product to align colors
129
Check the print cartridges
129
Print the Supplies Status page
131
Interpret the Print Quality Page
132
Inspect the print cartridge and imaging drum for damage
132
Repeating defects
133
The product does not print or it prints slowly
134
The product does not print
134
The product prints slowly
134
Solve connectivity problems
135
Solve direct-connect problems
135
Solve network problems
135
Poor physical connection
135
The computer is using the incorrect IP address for the product
135
The computer is unable to communicate with the product
136
The product is using incorrect link and duplex settings for the network
136
New software programs might be causing compatibility problems
136
The computer or workstation might be set up incorrectly
136
The product is disabled, or other network settings are incorrect
136
Solve wireless network problems
137
Wireless connectivity checklist
137
The product does not print after the wireless configuration completes
137
The product does not print, and the computer has a third-party firewall installed
137
The wireless connection does not work after moving the wireless router or product
138
Cannot connect more computers to the wireless product
138
The wireless product loses communication when connected to a VPN
138
The network does not appear in the wireless networks list
138
The wireless network is not functioning
138
Solve product software problems
140
Solve common Mac problems
141
The printer driver is not listed in the Print & Fax list
141
The product name does not appear in the product list in the Print & Fax list
141
The printer driver does not automatically set up the selected product in the Print & Fax list
141
A print job was not sent to the product that you wanted
141
When connected with a USB cable, the product does not appear in the Print & Fax list after the drive ...
142
You are using a generic printer driver when using a USB connection
142
Specifications
143
Physical specifications
144
Power consumption, electrical specifications, and acoustic emissions
144
Environmental specifications
144
Service and support
145
HP limited warranty statement
146
UK, Ireland, and Malta
147
Austria, Belgium, Germany, and Luxemburg
147
Belgium, France, and Luxemburg
148
Italy
148
Spain
148
Denmark
149
Norway
149
Sweden
149
Portugal
150
Greece and Cyprus
150
Hungary
150
Czech Republic
151
Slovakia
151
Poland
151
Bulgaria
151
Romania
152
Belgium and the Netherlands
152
Finland
152
Slovenia
153
Croatia
153
Latvia
153
Lithuania
153
Estonia
154
Russia
154
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
155
HP policy on non-HP supplies
156
HP anticounterfeit Web site
157
Data stored on the toner cartridge
158
End User License Agreement
159
Customer self-repair warranty service
163
Customer support
164
Environmental product stewardship program
165
Protecting the environment
166
Ozone production
166
Power consumption
166
Toner consumption
166
Paper use
167
Plastics
167
HP LaserJet print supplies
167
Paper
167
Material restrictions
167
Disposal of waste equipment by users (EU and India)
167
Electronic hardware recycling
168
Brazil hardware recycling information
168
Chemical substances
168
Product Power Data per European Union Commission Regulation 1275/2008
168
Restriction on Hazardous Substances statement (India)
168
Restriction on Hazardous Substances statement (Turkey)
168
Restriction on Hazardous Substances statement (Ukraine)
169
Substances Table (China)
169
SEPA Ecolabel User Information (China)
169
The regulation of the implementation on China energy label for printer, fax, and copier
170
Material Safety Data Sheet (MSDS)
170
EPEAT
170
For more information
170
Regulatory information
171
Declaration of conformity (base models)
172
Declaration of conformity (wireless models)
174
Regulatory statements
176
FCC regulations
176
Canada - Industry Canada ICES-003 Compliance Statement
176
EMC statement (Korea)
176
Power cord instructions
176
Laser safety
176
Laser statement for Finland
177
GS statement (Germany)
178
Eurasian Conformity (Belarus, Kazakhstan, Russia)
178
Additional statements for wireless products
179
FCC compliance statement—United States
179
Australia statement
179
Brazil ANATEL statement
179
Canadian statements
179
Exposure to Radio Frequency Radiation (Canada)
179
European Union regulatory notice
180
Notice for use in Russia
180
Mexico statement
180
Taiwan statement
180
Korean statement
180
Vietnam Telecom wired/wireless marking for ICTQC Type approved products
181
Supplies and accessories
183
Order parts, accessories, and supplies
184
Part numbers
184
Print cartridges
184
Imaging drums
184
Cables and interfaces
184
Index
185
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