6 Troubleshooting
This troubleshooting information is organized to help you resolve printing problems. Choose the general
topic or type of problem from this list.
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Introduction
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Basic troubleshooting checklist
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Troubleshooting flowchart
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Control-panel message types
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Control-panel messages
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Replacement-parts configuration
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Guidelines for using paper
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Supported media weights and sizes
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Printing internal information pages
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Jam locations
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General paper-path and jam troubleshooting
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Common causes of repeating jams
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Solve general repeated jams
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Jam recovery
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Clear jams
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Clear staple jams
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Solving image-quality problems
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Troubleshooting communication interfaces
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Boot key sequences
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Service menu
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Troubleshooting menu
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Use the control panel
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Solve fax problems
ENWW 387
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