8. Close the lid to the flatbed scanner.
Clear jams from the stapler/stacker
A 13.12.YY error message appears on the HP LaserJet M5035XS MFP control-panel display to indicate
that a jam has occurred in the stapler/stacker. To clear the jam, follow the instructions on the onscreen
dialog box or follow the steps below.
NOTE For a complete list of jam error messages, see Table 6-2 Control-panel messages
on page 397.
1. If most of the jammed media is visible exiting the device into the stapler/stacker output bin, grasp
both sides of the media and slowly pull the media out of the device.
NOTE If media is jammed in the stapler/stacker, but most of the media is still inside the
device, it is better to remove it through upper-left door.
ENWW Clear jams 461
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