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From your software program, rotate the whole page 180° to print the lighter image first.
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If the defect occurs later in a print job, turn the device off for 10 minutes, and then turn it on to
restart the print job.
●
Replace the print cartridge.
Solve copy-quality problems
ADF image-quality problems
First, verify that the scanner is scanning from the ADF and not the scanner glass. If it is scanning from
the glass, you should be able to see the scanner lamp and optical head move the entire length of the
glass. If no document is on the glass, a blank page is produced.
If the MFP is scanning from the ADF, continue with the following troubleshooting steps. If the MFP is
scannin from the flatbed, see
Flatbed glass image-quality problems on page 496.
Blank page (ADF)
1. The source document was not placed in the ADF input tray face-up.
Verify that the source document is face-up in the ADF input tray.
2. The source document was not detected in the ADF input tray.
Remove and then reinsert the original page into the ADF, making sure that it is placed face-up.
3. A source document was not picked up when attempting to feed multiple documents.
Inspect the ADF pickup and feed rollers and the ADF separation pad for damage. Clean the rollers
if they are dirty. If the ADF separation pad or rollers are worn, replace them.
494 Chapter 6 Troubleshooting ENWW
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