Retaining the recovery key/password ................................................................................................. 39
Enabling the Trusted Platform Module ................................................................................................. 39
Software and configuration utilities ............................................................................................... 40
ROM-Based Setup Utility ............................................................................................................................. 40
Using RBSU ..................................................................................................................................... 40
Auto-configuration process ................................................................................................................ 40
Boot options .................................................................................................................................... 41
BIOS Serial Console ......................................................................................................................... 41
Array Configuration Utility .......................................................................................................................... 41
Option ROM Configuration for Arrays.......................................................................................................... 42
HP Insight Diagnostics ................................................................................................................................ 42
Management tools...................................................................................................................................... 42
ROMPaq utility ................................................................................................................................. 42
Lights-Out 100i technology ................................................................................................................ 43
HP Integrated Lights-Out Virtual Floppy and CD-ROM drives ................................................................. 43
USB support .................................................................................................................................... 43
Remote support and analysis tools ............................................................................................................... 43
HP Insight Remote Support software ................................................................................................... 43
Keeping the system current .......................................................................................................................... 44
Drivers ............................................................................................................................................ 44
Operating System Version Support ..................................................................................................... 44
Subscriber's choice .......................................................................................................................... 44
Embedded SATA RAID feature ..................................................................................................................... 45
Configuring the SATA RAID feature .................................................................................................... 45
Enabling the SATA RAID feature in RBSU ............................................................................................ 45
Creating a RAID volume ................................................................................................................... 45
Installing the embedded SATA RAID driver.................................................................................................... 46
Required hardware .......................................................................................................................... 46
USB diskette and CD-ROM drives ...................................................................................................... 46
Creating a diskette image ................................................................................................................. 47
Installing the Embedded SATA RAID driver with a USB diskette drive ..................................................... 47
Installing the Embedded SATA RAID driver using Virtual Floppy ............................................................ 47
Installing an operating system ...................................................................................................................... 48
Installing a supported Microsoft® Windows® OS ............................................................................... 48
Installing a supported Linux OS ......................................................................................................... 48
Troubleshooting .......................................................................................................................... 49
Pre-diagnostic steps .................................................................................................................................... 49
Important safety information .............................................................................................................. 49
Symptom information ........................................................................................................................ 51
Preparing the server for diagnosis ...................................................................................................... 51
Common problem resolution .............................................................................................................. 52
Troubleshooting flowcharts .......................................................................................................................... 54
Start diagnosis flowchart ...................................................................................................................
55
General diagnosis flowchart .............................................................................................................. 55
Power-on problems flowchart ............................................................................................................. 57
POST problems flowchart .................................................................................................................. 59
OS boot problems flowchart .............................................................................................................. 61
Server fault indications flowchart ....................................................................................................... 62
Hardware problems ................................................................................................................................... 64
Power problems ............................................................................................................................... 65
General hardware problems ............................................................................................................. 66
Internal system problems ................................................................................................................... 68
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