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HP ProLiant ML370 G6 User Manual

HP ProLiant ML370 G6
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HP ProLiant DL/ML370 G6 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 513482-004
May 2011
Edition: 4

Table of Contents

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HP ProLiant ML370 G6 Specifications

General IconGeneral
ProcessorIntel Xeon 5500 and 5600 series
Processor Sockets2
MemoryUp to 192 GB DDR3
Memory Slots18 DIMM slots
Form Factor5U Tower
StorageUp to 16 SFF drives or 8 LFF drives
Expansion Slots6 total: 2 x8 PCIe Gen2, 2 x4 PCIe Gen2, 1 x8 PCIe Gen2, 1 x4 PCI
NetworkEmbedded Dual Port Gigabit Ethernet
Power SupplyRedundant hot-plug power supplies
Operating System SupportWindows, RHEL, SLES, VMware

Summary

Component Identification

Front Panel Components

Describes the components located on the front panel of the server.

Front Panel LEDs and Buttons

Details the LEDs and buttons on the server's front panel and their functions.

Systems Insight Display LEDs

Explains the LEDs on the Systems Insight Display and their meanings.

Rear Panel Components

Identifies and describes the components located on the rear panel of the server.

Rear Panel LEDs

Details the LEDs on the server's rear panel and their statuses.

System Board Components

Provides a diagram and list of components on the server's system board.

DIMM Slots

Describes the location and numbering of DIMM slots for memory installation.

System Maintenance Switch

Explains the function of the ten-position system maintenance switch for configuration.

NMI Functionality

Describes the Non-Maskable Interrupt (NMI) feature for crash dump logging.

SAS and SATA Device Numbers

Explains the numbering scheme for SAS and SATA hard drive bays.

SAS and SATA Hard Drive LEDs

Details the LEDs on SAS and SATA hard drives and their status meanings.

SAS and SATA Hard Drive LED Combinations

Provides a table interpreting combinations of SAS/SATA drive LEDs.

Fans

Identifies the server's fans and their configurations (redundant/primary).

Battery Pack LEDs

Explains the LEDs on the battery pack for cache module status.

FBWC Module LEDs

Details the LEDs on the Flash-Backed Write Cache (FBWC) module.

Power Supply Backplane Connectors

Lists the connectors on the power supply backplane.

Drive Cage Jumper Configuration Settings

Describes jumper settings for drive cage configuration.

Operations

Power Up the Server

Instructions for turning on the server.

Power Down the Server

Procedures for safely shutting down and powering off the server.

Open or Remove the Tower Bezel

Steps for unlocking and removing the server's tower bezel.

Extend the Server from the Rack

Instructions for extending the server from a rack for access.

Remove the Access Panel

Steps to remove the server's internal access panel.

Remove Fans 1-4

Procedure for removing cooling fans 1 through 4.

Remove Fan 5

Procedure for removing cooling fan 5.

Remove the BBWC Battery Pack or the FBWC Capacitor Pack

Steps for removing the battery or capacitor pack for cache modules.

Remove the Air Baffle

Instructions for removing the air baffle for component access.

Remove the Fan Cage

Procedure for removing the server's fan cage assembly.

Remove the Media Bay Blank

Steps to remove a blank filler from the media bay.

Remove the DVD-ROM Drive

Procedure for removing the DVD-ROM drive from the server.

Remove the Hard Drive Cage Blank

Steps to remove a blank filler from the hard drive cage.

Setup

Optional Installation Services

Information on HP Care Pack services for server setup and support.

Rack Planning Resources

Guidance on resources for planning server rack installations.

Optimum Environment

Requirements for optimal operating conditions for the server.

Space and Airflow Requirements

Details required clearance and ventilation for server installation.

Temperature Requirements

Specifies the recommended ambient operating temperature ranges.

Power Requirements

Guidelines for electrical power installation and safety.

Electrical Grounding Requirements

Procedures for ensuring proper electrical grounding of the server.

Rack Warnings

Safety warnings and precautions related to rack installation and stability.

Server Warnings and Cautions

General safety warnings and cautions for handling the server.

Identifying Tower Server Shipping Carton Contents

Lists items typically found in the tower server shipping carton.

Identifying Rack Server Shipping Carton Contents

Lists items typically found in the rack server shipping carton.

Hardware Options Installation

Installing Hardware Options

General guidance on installing optional hardware before server initialization.

Setting Up a Tower Server

Step-by-step instructions for setting up the server in a tower configuration.

Installing the Server into the Rack

Procedures for installing the server into various types of racks.

Powering Up and Configuring the Server

Steps for powering on, configuring, and initializing the server.

Installing the Operating System

Guidance on installing supported operating systems on the server.

Registering the Server

Instructions on how to register the server with HP.

Processor Option

Information and procedures for installing or replacing server processors.

Installing the Processor

Detailed steps for installing a processor into its socket.

Memory Options

Overview of supported memory types, speeds, and configurations.

Memory Subsystem Architecture

Explains the server's memory architecture, channels, and slots.

Single-, Dual-, and Quad-Rank DIMMs

Understanding DIMM ranks for memory configuration and protection.

DIMM Identification

How to identify DIMM characteristics from their labels.

Memory Configurations

Describes Advanced ECC, Mirrored Memory, and Lockstep memory modes.

RDIMM Maximum Memory Configurations

Lists maximum memory capacities for RDIMMs based on rank.

UDIMM Maximum Memory Configurations

Lists maximum memory capacities for UDIMMs.

Advanced ECC Memory Configuration

Details the Advanced ECC memory protection mode.

Lockstep Memory Configuration

Explains the Lockstep memory protection mode for error handling.

Online Spare Memory Configuration

Describes the Online Spare memory protection feature.

General DIMM Slot Population Guidelines

Guidelines for populating DIMM slots across different AMP modes.

Advanced ECC Population Guidelines

Specific population guidelines for Advanced ECC mode.

Multi-Processor Advanced ECC Population Order

Population order for multi-processor Advanced ECC configurations.

Single-Processor Advanced ECC Population Order

Population order for single-processor Advanced ECC configurations.

Lockstep Memory Population Guidelines

Guidelines for populating DIMM slots in Lockstep memory mode.

Single-Processor Lockstep Population Order

Population order for single-processor Lockstep memory configurations.

Multi-Processor Lockstep Population Order

Population order for multi-processor Lockstep memory configurations.

Online Spare Population Guidelines

Guidelines for configuring Online Spare memory.

Installing a DIMM

Step-by-step instructions for installing a DIMM into the server.

Redundant Fans Option

Explains the rules and behavior of redundant fans in the server.

Installing Redundant Fans

Procedures for installing redundant fan modules into the server.

Redundant Hot-Plug Power Supply Option

Information on configuring power supplies, including label color and output capacity.

Power Supply Configuration

Information on configuring power supplies, including label color and output capacity.

Hot-Plug Power Supply Calculations

Guidance on calculating power supply needs for system configurations.

Installing a Redundant Hot-Plug Power Supply

Steps to install a second hot-plug power supply for redundancy.

Hot-Plug SAS Hard Drive Options

Procedure for installing a SAS hard drive into a hot-plug bay.

Installing a Hot-Plug SAS Hard Drive

Procedure for installing a SAS hard drive into a hot-plug bay.

Removing a Hot-Plug SAS Hard Drive

Steps for safely removing a SAS hard drive from a hot-plug bay.

Eight-Bay SFF Drive Cage Option

Instructions for installing an eight-bay SFF drive cage in bay 2.

Installing the Eight-Bay SFF Drive Cage (Bay 2)

Instructions for installing an eight-bay SFF drive cage in bay 2.

Installing the Eight-Bay SFF Drive Cage (Bay 3)

Instructions for installing an eight-bay SFF drive cage in bay 3.

Six-Bay LFF Backplane Option

Steps for installing a six-bay LFF backplane in bay 1.

Installing the Six-Bay LFF Backplane (Bay 1)

Steps for installing a six-bay LFF backplane in bay 1.

Installing the Six-Bay LFF Backplane (Bay 2)

Steps for installing a six-bay LFF backplane in bay 2.

Two-Bay LFF Drive Cage Option

Procedure for installing a two-bay LFF drive cage.

Installing the Two-Bay LFF Drive Cage

Procedure for installing a two-bay LFF drive cage.

Removable Media Device Options

Instructions for installing a half-height device in a removable media bay.

Installing a Half-Height Media Device

Instructions for installing a half-height device in a removable media bay.

Installing a Full-Height Media Device

Instructions for installing a full-height device in a removable media bay.

Slimline Optical Drive Option

Procedure for installing a slimline optical drive.

Expansion Board Options

General steps for installing PCIe expansion boards.

HP NC524SFP Dual Port 10GbE Module Option

Procedure for installing the 10GbE module onto an adapter.

Installing the HP NC524SFP Module

Procedure for installing the 10GbE module onto an adapter.

Storage Controller Option

Steps for installing a storage controller card.

BBWC and FBWC Options

Procedure for installing a cache module for write cache.

Installing the Cache Module

Procedure for installing a cache module for write cache.

Installing the BBWC Battery Pack or the FBWC Capacitor Pack

Steps for installing the battery or capacitor pack for cache modules.

HP SAS Expander Card Option

Procedure for installing the SAS Expander Card.

Graphics Adapter Option

Instructions for installing a graphics adapter in a PCIe slot.

Tower-to-Rack Conversion Kit Option

Steps to convert the server from tower to rack form factor.

HP Trusted Platform Module Option

Procedure for installing the TPM board onto the system board.

Installing the Trusted Platform Module Board

Procedure for installing the TPM board onto the system board.

Retaining the Recovery Key/Password

Guidance on saving and managing BitLocker recovery keys/passwords.

Enabling the Trusted Platform Module

Steps to enable the TPM functionality via RBSU and the OS.

Cabling

Storage Device Cabling Guidelines

General guidelines for connecting storage devices.

Server Data Cabling

Diagrams and descriptions for server data cable connections.

SAS Hard Drive Cabling

Detailed diagrams for connecting SAS hard drives to controllers.

Two-Bay LFF Drive Cage Cabling

Cabling diagrams for the two-bay LFF drive cage.

Six-Bay LFF Backplane Cabling

Cabling diagrams for six-bay LFF backplanes.

Eight-Bay SFF Drive Cage Cabling

Cabling diagrams for eight-bay SFF drive cages.

SAS Expander Cabling

Diagrams illustrating SAS expander card connections.

Media Device Data Cabling

Cabling for optical drives and media devices.

DVD-ROM Drive Cabling

Cabling specific to the DVD-ROM drive.

Slimline Optical Drive Cabling

Cabling specific to the slimline optical drive.

Server Power Cabling (Basic Configuration)

Diagrams for basic server power connections.

Server Power Cabling (Maximum Configuration)

Diagrams for maximum server power connections.

Hard Drive Cage Power Cabling

Power cabling diagrams for hard drive cages.

Front Panel Cabling

Cabling for front panel connectors like USB and video.

BBWC Battery Pack and FBWC Capacitor Pack Cabling

Cabling for battery and capacitor packs for write cache.

Software and Configuration Utilities

Configuration Tools

Overview of tools for server configuration like SmartStart and RBSU.

SmartStart Software

Description of SmartStart for server deployment and configuration.

SmartStart Scripting Toolkit

Information on the toolkit for building automated server deployments.

HP ROM-Based Setup Utility

Details the RBSU for configuring system devices and features.

Using RBSU

Instructions on how to navigate and use the RBSU utility.

Auto-Configuration Process

Explains the automatic system configuration process during initial boot.

Boot Options

Describes the boot options screen and available keys.

BIOS Serial Console

Information on using BIOS Serial Console for remote configuration.

Configuring AMP Modes

Explains Advanced Memory Protection (AMP) modes like ECC, Mirrored, Lockstep.

Configuring Mirrored Memory

Steps to configure the Mirrored Memory protection mode.

Configuring Advanced ECC Memory

Steps to configure the Advanced ECC memory protection mode.

Configuring Lockstep Memory

Steps to configure the Lockstep memory protection mode.

Array Configuration Utility

Description of the ACU browser-based utility for array management.

Option ROM Configuration for Arrays

Using ORCA utility for creating logical drives and RAID configurations.

Re-entering the Server Serial Number and Product ID

Procedure to re-enter serial number and product ID after system board replacement.

Automatic Server Recovery

Explains the ASR feature for system restarts after errors.

ROMPaq Utility

Information on using ROMPaq for system firmware upgrades.

Integrated Lights-Out 2 Technology

Details the iLO 2 subsystem for remote server management and health.

Erase Utility

Instructions for using the System Erase Utility to reset the system.

Redundant ROM Support

Explains the server's capability for redundant ROM images.

Safety and Security Benefits

Benefits of ROM flashing and safety features.

USB Support

Information on USB support, including legacy support.

Diagnostic Tools

Overview of diagnostic utilities available for the server.

HP Insight Diagnostics

Description of the Insight Diagnostics tool for system testing.

HP Insight Diagnostics Survey Functionality

Explains the survey functionality for gathering hardware/software info.

Integrated Management Log

How to view recorded system events in the IML.

Remote Support and Analysis Tools

Information on HP Insight Remote Support software.

Keeping the System Current

Guidance on maintaining the system with updated drivers and software.

Drivers

How to install and update device drivers for the server.

Version Control

Tools for managing software versions and updates.

ProLiant Support Packs

Information about PSPs for OS-specific driver bundles.

Operating System Version Support

How to check supported OS versions.

Firmware

Information about the Smart Update Firmware DVD.

HP Smart Update Manager

Details HP SUM for intelligent firmware and software deployment.

Change Control and Proactive Notification

Information on HP's notification service for product changes.

Care Pack

Details on HP Care Pack Services for extended support.

Troubleshooting

Troubleshooting Resources

Provides links to the HP ProLiant Servers Troubleshooting Guide.

Pre-Diagnostic Steps

Essential steps to perform before starting server diagnostics.

Important Safety Information

Safety precautions to read before troubleshooting server components.

Symptom Information

Guidance on collecting information about server symptoms.

Prepare the Server for Diagnosis

Steps to prepare the server environment for diagnosis.

Performing Processor Procedures in the Troubleshooting Process

Guidelines for troubleshooting processor-related issues.

Breaking the Server Down to the Minimum Hardware Configuration

Procedures for reducing the server to its minimal configuration for troubleshooting.

Loose Connections

Checks and actions for identifying and resolving loose cable connections.

Service Notifications

Where to find the latest service notifications from HP.

Server Health LEDs

Information on server health LEDs and their meanings.

Troubleshooting Flowcharts

Introduction to the troubleshooting flowchart section.

Start Diagnosis Flowchart

The initial flowchart to begin the server diagnostic process.

General Diagnosis Flowchart

A generic flowchart for troubleshooting unknown or unclassified problems.

Server Power-On Problems Flowchart

Flowchart for diagnosing issues related to server power-on.

POST Problems Flowchart

Flowchart for diagnosing problems during the Power-On Self Test (POST).

OS Boot Problems Flowchart

Flowchart for troubleshooting issues with operating system boot failures.

Server Fault Indications Flowchart

Flowchart for diagnosing server faults indicated by management agents or LEDs.

POST Error Messages and Beep Codes

Reference for understanding POST error messages and beep codes.

Battery Replacement

To Remove the Component

Steps to remove the server's real-time clock battery.

Remove the Battery

Procedure for physically removing the battery.

Regulatory Compliance Notices

Regulatory Compliance Identification Numbers

Explains regulatory model numbers and their importance.

Federal Communications Commission Notice

FCC Part 15 notice regarding RF emissions and device classification.

FCC Rating Label

How to interpret the FCC rating label on the device.

Class A Equipment

FCC compliance statement for Class A digital devices.

Class B Equipment

FCC compliance statement for Class B digital devices.

Declaration of Conformity for Products Marked with the FCC Logo, United States Only

FCC Part 15 compliance statement and contact information.

Modifications

FCC notification regarding unauthorized modifications.

Cables

Requirements for using shielded cables to maintain FCC compliance.

Canadian Notice (Avis Canadien)

Compliance notices for Class A and Class B equipment in Canada.

European Union Regulatory Notice

CE marking compliance with EU directives and standards.

Disposal of Waste Equipment by Users in Private Households in the European Union

Guidelines for proper disposal of waste electrical and electronic equipment.

Japanese Notice

Compliance notices specific to Japan.

BSMI Notice

Compliance notices from Taiwan's BSMI.

Korean Notice

Compliance notices for Class A and Class B equipment in Korea.

Chinese Notice

Compliance notices for Class A equipment in China.

Vietnam Compliance Marking Notice

Compliance marking for applicable products in Vietnam.

Laser Compliance

Safety information regarding Class 1 Laser Products in optical devices.

Battery Replacement Notice

Notice related to battery replacement.

Taiwan Battery Recycling Notice

Notice regarding dry battery recycling in Taiwan.

Power Cord Statement for Japan

Power cord statement specific to Japan.

Acoustics Statement for Germany (Geräuschemission)

Acoustic noise level statement for Germany.

Electrostatic Discharge

Preventing Electrostatic Discharge

Precautions to prevent damage from static electricity.

Grounding Methods to Prevent Electrostatic Discharge

Methods and equipment for proper grounding to prevent ESD.

Specifications

Environmental Specifications

Operating and shipping environmental conditions for the server.

Server Specifications

Physical dimensions and weight specifications for rack and tower models.

Power Supply Specifications

Input and output specifications for the server's power supplies.

Technical Support

Before You Contact HP

Information to have ready before contacting HP support.

HP Contact Information

How to find HP authorized resellers and technical support contact details.

Customer Self Repair

Information on HP's Customer Self Repair program for parts replacement.

Acronyms and Abbreviations

Related product manuals