hp officejet 4100 series
chapter 12
88
1 Turn on the unit.
Disregard steps 1 through 6, if your unit will not turn on and the print carriage is in
the home position. You will not be able to remove the print cartridges. Proceed to
step 7.
2 Open the ink-cartridge access door.
3 Remove the print cartridges from their holders, and lower the latches. See replace
the print cartridges
on page 67 for information on removing the print cartridges.
Caution! Remove both print cartridges and lower both latches. Failure to
do so may damage your unit.
4 Place the print cartridges in an airtight bag so they will not dry out, and put them
aside (do not send them with the unit, unless instructed to by the HP customer
support call agent).
5 Turn off the unit.
6 Close the ink-cartridge access door.
7 Remove the front panel cover as follows:
a. Grasp the front of the front panel cover with two hands, as shown.
b. Firmly lift the front panel cover to unsnap it from the unit.
8 Retain the front panel cover. Do not return the front panel cover with the unit.
9 If available, pack the unit for shipment using the original packing materials or the
packaging materials that come with your exchange unit.
If you do not have the original packaging materials, please us other adequate
packaging materials. Shipping damage caused by improper packaging and/or
improper transportation is not covered under the warranty.
10 Place the return shipping label on the outside of the box.
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