HP OfficeJet Pro 7730 - Page 10

Open the embedded web server ..................................................................................................... 109
Embedded web server cannot be opened ...................................................................................... 110
10 Solve a problem ....................................................................................................................................... 111
Jams and paper-feed issues .............................................................................................................................. 111
Clear a paper jam ............................................................................................................................. 111
Read general instructions in the Help for clearing paper jams .................................... 112
Clear a print carriage jam ................................................................................................................ 116
Read general instructions in the Help for clearing a print carriage jams .................... 117
Learn how to avoid paper jams ....................................................................................................... 117
Solve paper-feed problems ............................................................................................................. 117
Printing issues ................................................................................................................................................... 118
Fix problems with page not printing (unable to print) ................................................................... 118
Read general instructions in the Help for unable to print issues ................................ 119
Fix print quality issues .................................................................................................................... 123
Read general instructions in the Help for resolving print quality issues ..................... 123
Copy issues ........................................................................................................................................................ 126
Scan issues ........................................................................................................................................................ 126
Fax issues ........................................................................................................................................................... 126
Run the fax test ............................................................................................................................... 127
What to do if the fax test failed ...................................................................................................... 127
Troubleshoot fax problems ............................................................................................................. 131
Read general instructions in the Help for specic fax problems ................................................... 131
The display always shows Phone O Hook .................................................................. 131
The printer is having problems sending and receiving faxes ...................................... 131
The printer cannot receive faxes, but can send faxes .................................................. 133
The printer cannot send faxes, but can receive faxes .................................................. 134
Fax tones are recorded on my answering machine ...................................................... 134
The computer cannot receive faxes (HP Digital Fax) ................................................... 135
Network and connection issues ........................................................................................................................ 135
Fix wireless connection ................................................................................................................... 135
Find network settings for wireless connection .............................................................................. 135
Fix Wi-Fi Direct connection ............................................................................................................. 136
Fix Ethernet connection .................................................................................................................. 136
Printer hardware issues ..................................................................................................................................... 136
Get help from the printer control panel ............................................................................................................ 137
Get help from the HP Smart app ....................................................................................................................... 137
Understand printer reports ............................................................................................................................... 137
Printer status report ....................................................................................................................... 138
Network conguration page ........................................................................................................... 138
Print quality report .......................................................................................................................... 138
ENWW ix