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HP OMEN 27 - User Manual

HP OMEN 27
22 pages
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Maintenance and Service Guide
OMEN 27 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

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HP OMEN 27 Specifications

General IconGeneral
3DNo
Panel typeTN
Color gamut72 %
Pixel pitch0.233 x 0.233 mm
Aspect ratio16:9
Screen shapeFlat
Display surfaceMatt
Display diagonal27 \
Display technologyLED
Vertical scan range30 - 144 Hz
Horizontal scan range34 - 222 kHz
Supported video modes1080p, 1440p
Viewing angle, vertical160 °
Contrast ratio (typical)1000:1
Display number of colors16.78 million colors
Viewing angle, horizontal170 °
Display brightness (typical)350 cd/m²
Supported graphics resolutions1920 x 1080 (HD 1080), 2560 x 1440
On/off switchYes
USB hub version3.2 Gen 1 (3.1 Gen 1)
VGA (D-Sub) ports quantity0
CertificationCE, CB, KC/KCC/NOM/PSB/ICE/TUV-S/ISO 9241-307/ EAC/UL/CSA/PSB/ISC/CCC/CEL/CECP/SEPA/TCO/TCO Certified Edge/ISC/VCCI/FCC/BSMI/Vietnam MEPS/Australian-New Zealand MEPS/WEEE
Product colorBlack
Country of originChina
Market positioningGaming
Windows operating systems supportedWindows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Sustainability certificatesENERGY STAR
LED indicatorsPower
Tilt angle range-5 - 23 °
Number of OSD languages10
On Screen Display (OSD) languagesCHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR
Power consumption (standby)0.5 W
Power consumption (typical)75 W
Package typeBox
Package depth267.9 mm
Package width755.9 mm
Package height482 mm
Package weight10477.98 g
Cables includedDisplayPort, HDMI, USB
Quantity per pallet16 pc(s)
Number of layers per pallet4 pc(s)
Weight and Dimensions IconWeight and Dimensions
Depth (without stand)272.5 mm
Width (without stand)613.6 mm
Height (without stand)535.1 mm
Weight (without stand)6481.835 g

Summary

Getting Started

Important Safety Information

Guidance for minimizing personal injury and ensuring safe, reliable operation of equipment during service.

Important Service Information and Precautions

Key considerations for professional service technicians, including high voltage areas, ESD, and soldering.

ERP Lot5 Requirement

Requirements for professional repairers regarding technical competence and insurance for electronic displays.

RoHS (2002;95;EC) Requirements

Ensuring compliance with the EU directive restricting hazardous substances in electrical and electronic equipment.

General Descriptions

Overview of the manual's content and the two levels of service: cosmetic/alignment and circuit board replacement.

Firmware Updates

Information on obtaining and applying firmware updates for the monitor from HP's support website.

Before Returning Repaired Product

Procedures for performing AC leakage current checks and ensuring product safety before customer return.

Monitor Features

Display Features Overview

Details on screen size, resolution, refresh rate, panel technology, color gamut, and viewing adjustments.

Connectivity Options

Description of video input ports (DisplayPort, HDMI) and audio output.

Monitor Stand Capabilities

Information on the removable stand, quick release mechanism, and VESA mounting compatibility.

Rear Components

Component Identification and Function

Diagram and table identifying rear monitor ports and buttons like Power, OSD, HDMI, and DisplayPort.

Locating Serial and Product Numbers

Number Identification Locations

Guidance on finding serial and product numbers on the monitor's rear label or front bezel for support.

Illustrated Parts Catalog

Major Component Identification

Visual catalog with numbered parts list for major monitor components like Panel, Rear Cover, and Main Board.

How to Order Parts

Ordering Power Boards

Details on purchasing power boards, including HP spare part numbers and manufacturer part numbers.

Sourcing Capacitors and Connectors

Information on EU distributors for purchasing capacitors and connectors, with component identifiers.

Removal and Replacement Procedures

Preparation for Disassembly

Essential steps and materials required before disassembling and reassembling the monitor.

Rear Cover Removal

Step-by-step instructions for safely removing the rear cover of the monitor.

Power Board Removal

Procedure for safely removing the power board, including warnings about charged capacitors.

Connector Repair

Detailed instructions for repairing specific connectors like HDMI, DisplayPort, and Phone Jack.

Function Test

Post-Repair Testing Procedures

Guidelines for testing HDMI, DP, and audio functions to ensure proper operation after service.

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