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HP OMEN 27q - User Manual

HP OMEN 27q
22 pages
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Maintenance and Service Guide
OMEN 27q model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP OMEN 27q Specifications

General IconGeneral
Depth52.2 mm
Width613.6 mm
Height364.3 mm
Weight7410 g
Package depth160 mm
Package width699 mm
Package height446 mm
Package weight10410 g
Pixel pitch0.23 x 0.23 mm
Screen shapeFlat
Pixel density109 ppi
Display diagonal27 \
Surface hardness3H
Anti-glare screenAlways gives an optimal view, even in direct sunlight.
Display technology-
Native aspect ratio16:9
Contrast ratio (typical)1000:1
Display number of colors16.7 million colors
Display diagonal (metric)68.6 cm
Display brightness (typical)400 cd/m²
Supported graphics resolutions1280 x 1024 (SXGA), 720 x 400, 1280 x 800, 800 x 600 (SVGA), 1440 x 900 (WXGA+), 1600 x 900, 1024 x 768 (XGA), 1680 x 1050 (WSXGA+), 640 x 480 (VGA), 1920 x 1080 (HD 1080), 1280 x 720 (HD 720)
High Dynamic Range (HDR) supportedYes
High Dynamic Range (HDR) technologyDisplayHDR 400
AC input voltage100 - 240 V
Power supply typeInternal
AC input frequency50/60 Hz
Power consumption (max)67 W
Power consumption (standby)0.5 W
Power consumption (typical)40 W
Product colorBlack
Country of originChina
Market positioningGaming
DisplayPort version1.4
HP segmentHome
AMD FreeSync typeFreeSync Premium
Tilt angle range-5 - 20 °
Panel mounting interface100 x 100 mm
Operating temperature (T-T)5 - 35 °C
Storage relative humidity (H-H)20 - 80 %
Operating relative humidity (H-H)5 - 95 %
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)223.3 mm
Height (with stand)523.7 mm

Summary

Getting Started

Important Safety Information

Critical precautions for safe handling and operation of the monitor during service.

Important Service Information and Precautions

Guidelines for professional technicians regarding high voltage, ESD, and component handling.

RoHS Compliance Requirements

Details the legal requirements for hazardous substance restrictions in electrical and electronic products.

General Descriptions

Overview of the manual's content and the two service levels provided.

Firmware Updates

Information on how to find and apply available monitor firmware updates.

Returning Repaired Products to Customer

Procedures for ensuring product safety, including AC leakage checks, before customer return.

Monitor Features Overview

Display Features

Details on screen resolution, panel technology, color gamut, viewing angles, and adjustments.

Connectivity Ports

Description of available video inputs (DisplayPort, HDMI) and audio output.

Monitor Stand Features

Information on stand adjustability, quick release mechanism, and VESA mounting compatibility.

Illustrated Parts Catalog

How to Order Parts

Instructions and distributor information for purchasing spare parts and components.

Removal and Replacement Procedures

Preparation for Disassembly

Essential steps, safety checks, and required equipment before disassembling the monitor.

Rear Cover Removal

Step-by-step guide for safely removing and disconnecting the monitor's rear cover.

Power Board Removal and Repair

Procedures for removing, replacing, and handling the power board, including capacitor warnings.

Connector Repair Procedures

Detailed instructions for repairing HDMI, DisplayPort, and Phone Jack connectors on the main board.

Function Test Procedures

Steps to confirm all monitor functions are working correctly after repair or replacement.

Support and Troubleshooting

Guidance on identifying and resolving common monitor problems with recommended solutions.

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