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HP OMEN 27s User Manual

HP OMEN 27s
28 pages
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Maintenance and Service Guide
OMEN 27s model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP OMEN 27s Specifications

General IconGeneral
Screen Size27 inches
Resolution2560 x 1440 (QHD)
Refresh Rate165 Hz
Panel TypeIPS
Adaptive SyncAMD FreeSync Premium
Contrast Ratio1000:1
VESA Mount100 x 100 mm
TiltYes
SwivelYes
Height AdjustmentYes
Response Time1 ms
Brightness350 nits
ConnectivityDisplayPort 1.4, HDMI 2.0
Color Gamut99% sRGB

Summary

Summary of Monitor Guide

Guide Contents Overview

This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, and troubleshooting.

Getting Started with Your Monitor

Safety and Service Precautions

Critical safety warnings, precautions, and guidelines for service personnel to ensure safe operation and prevent damage.

Regulatory, Service, and Update Information

Covers ERP Lot5, RoHS compliance, general service levels, firmware updates, and post-repair procedures.

Monitor Features Overview

Display and Ergonomic Capabilities

Details on screen specifications, panel technology, color capabilities, and physical adjustments like tilt, swivel, and height.

Connectivity and Mounting Options

Information on video inputs, USB hub, audio output, monitor stand, and VESA mounting.

Rear Component Identification

Rear Panel Component Descriptions

Detailed explanation of each component on the rear of the monitor, including ports, buttons, and power connector.

Serial and Product Number Location

Label and Regulatory Markings

Guidance on locating the serial and product numbers on the monitor's label, including regulatory compliance information.

Illustrated Parts Catalog

Major Component Identification

Visual guide and list of major internal components with corresponding item numbers for identification.

How to Order Replacement Parts

Power Board and Component Sourcing

Information on ordering the power board and other components from HP and authorized distributors.

Cable and Power Supply Procurement

Details on purchasing cables and internal/external power supplies through HP's part store and distributors.

Removal and Replacement Procedures

Disassembly Preparation and Safety

Essential preparation steps including reading safety information and gathering tools for monitor disassembly.

Rear Cover Removal Procedure

Step-by-Step Rear Cover Removal

Detailed instructions for safely removing the monitor's rear cover, including screw removal and prying techniques.

Power Board Removal and Handling

Power Board Replacement Steps

Procedure for removing the power board, including connector identification and a critical warning about charged capacitors.

Connector Repair Procedures

Connector Identification and Preparation

Identifying main board connectors and preparing for repair, including ESD protection and referencing disassembly guides.

HDMI 1 Connector Repair

Step-by-step guide for repairing the HDMI 1 connector (CN5002) using soldering techniques.

HDMI 2 Connector Repair

Step-by-step guide for repairing the HDMI 2 connector (CN5001) using soldering techniques.

DisplayPort Connector Repair

Step-by-step guide for repairing the DisplayPort connector (CN5101) using soldering techniques.

USB Connector Repair (Up, 1, 2)

Guides for repairing USB Up (CN105), USB 1 (CN104), and USB 2 (CN106) connectors using soldering techniques.

Phone Jack Connector Repair

Step-by-step guide for repairing the Phone Jack connector (CN6001) using soldering techniques.

Function Testing After Repair

Post-Repair Functional Verification

Procedures for testing HDMI, DP, USB-C, and Audio functions to confirm successful repair.

Support and Troubleshooting Guide

Common Issues and Solutions

Table of common monitor problems, their causes, and recommended solutions for troubleshooting.

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