8 Startup Guide
Troubleshooting and Maintenance ............................................................................... 41
Troubleshooting Techniques....................................................................................... 42
Display Problems.................................................................................................. 42
Hard Disk Drive Problems.................................................................................... 43
Keyboard and Pointing Device Problems ............................................................. 43
Performance Problems.......................................................................................... 44
Power and Battery Problems................................................................................. 44
Startup Problems................................................................................................... 45
Testing the Hardware.................................................................................................. 46
To run the e-Diagtools diagnostic test .................................................................. 46
Configuring the Computer.......................................................................................... 48
To run the BIOS Setup utility ............................................................................... 48
Reinstalling and Updating Software........................................................................... 49
To recover the factory installation of your hard disk............................................ 49
HP Support and Service................................................................................................. 51
Getting Assistance for Your Computer....................................................................... 52
To get help from the Web ..................................................................................... 52
To contact HP for support or service .................................................................... 52
To receive repair service....................................................................................... 55
To prepare your computer for shipment................................................................ 56
Hewlett-Packard Limited Warranty Statement........................................................... 57
Reference Information................................................................................................... 59
Hardware Specifications............................................................................................. 60
Safety Information...................................................................................................... 64
Power Cords.......................................................................................................... 64
Ergonomics ........................................................................................................... 65
Battery Safety........................................................................................................ 65
Laser Safety........................................................................................................... 66
LED Safety............................................................................................................ 66
Exposure to Radio Frequency Radiation............................................................... 67
Regulatory Information............................................................................................... 68
U.S.A..................................................................................................................... 68
Canada................................................................................................................... 69
European Union .................................................................................................... 70
Japan ..................................................................................................................... 71
Russia.................................................................................................................... 72
International .......................................................................................................... 72
Index ................................................................................................................................ 75
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