Troubleshooting
User’s Guide A–3
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■ The monitor
■ Monitor model number
■ Serial number for the monitor
■ Purchase date on invoice
■ Conditions under which the problem occurred
■ Error messages received
■ Hardware configuration
■ Hardware and software you are using
P930.book Page 3 Monday, September 9, 2002 12:20 PM
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