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HP P24 G5 User Manual

HP P24 G5
23 pages
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Maintenance and Service Guide
P24 G5 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP P24 G5 Specifications

General IconGeneral
Color gamut72 %
Pixel pitch0.27 x 0.27 mm
Screen shapeFlat
Pixel density93 ppi
Backlight typeEdge LED
Display diagonal23.8 \
Surface hardness3H
Anti-glare screenYes
Display technologyLCD
Native aspect ratio16:9
Vertical scan range48 - 75 Hz
Maximum refresh rate75 Hz
Horizontal scan range30 - 86 kHz
Contrast ratio (dynamic)8000000:1
Contrast ratio (typical)1000:1
Display number of colors16.7 million colors
Display brightness (typical)250 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HDMI version1.4
DisplayPort version1.2
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)30 W
Power consumption (standby)0.5 W
Power consumption (typical)20 W
Operating temperature (T-T)5 - 35 °C
Storage relative humidity (H-H)5 - 95 %
Operating relative humidity (H-H)20 - 80 %
Package depth124 mm
Package width595 mm
Package height391 mm
Package weight5940 g
Tilt angle range-5 - 23 °
Panel mounting interface100 x 100 mm
Cables includedAC, HDMI
Product colorBlack
Market positioningBusiness
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)180.5 mm
Width (with stand)538.9 mm
Height (with stand)397.9 mm
Weight (with stand)3780 g
Depth (without stand)51.4 mm
Height (without stand)323.6 mm

Summary

Getting Started

Important Safety Information

Provides essential safety information and precautions for service personnel.

Important Service Information and Precautions

Details crucial service procedures, precautions, and requirements for repair.

RoHS Requirements

Outlines RoHS compliance requirements for products and replacement parts.

General Descriptions

Provides general information about the monitor and service levels.

Firmware Updates

Information on how to find and perform firmware updates for the monitor.

Returning Repaired Product

Specifies checks and procedures before returning a repaired product to the customer.

Monitor Features

Monitor Specifications

Details the various features and specifications of the monitor model.

Connectors

Lists and describes the available input/output connectors on the monitor.

Monitor Stand

Describes the capabilities and mounting options of the monitor stand.

Front Components

Identifies and describes the components located on the front of the monitor.

Rear Components

Identifies and describes the components located on the rear of the monitor.

Serial and Product Number Location

Explains where to find the serial and product numbers on the monitor's labels.

Illustrated Parts Catalog

How to Order Parts

Provides guidance on how to order spare parts for the monitor.

Removal and Replacement Procedures

Preparation for Disassembly

Details the necessary preparations and equipment for disassembling the monitor.

Rear Cover Removal

Step-by-step instructions for removing the rear cover of the monitor.

Power Board Removal

Procedure for removing and replacing the power board.

Connector Repair

Instructions for repairing various connectors on the main board.

DP Connector Repair (CN501)

Detailed steps for repairing the DisplayPort connector (CN501).

HDMI Connector Repair (CN502)

Detailed steps for repairing the HDMI connector (CN502).

D-SUB Connector Repair (CN503)

Detailed steps for repairing the D-SUB connector (CN503).

Function Testing

Procedures for testing monitor functions after repair.

Support and Troubleshooting

Lists common problems, their causes, and recommended solutions for troubleshooting.

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