EasyManua.ls Logo

HP E24 G5 User Manual

HP E24 G5
22 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Maintenance and Service Guide
E24 G5 model
Applicable to SN: CN4XXXXXXX
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
Question and Answer IconNeed help?

Do you have a question about the HP E24 G5 and is the answer not in the manual?

HP E24 G5 Specifications

General IconGeneral
Color depth8 bit
Pixel pitch0.27 x 0.27 mm
Screen shapeFlat
Pixel density93 ppi
Backlight typeEdge LED
Display diagonal23.8 \
Surface hardness3H
Anti-glare screenYes
Display technologyLCD
Native aspect ratio16:9
Vertical scan range50 - 75 Hz
Maximum refresh rate75 Hz
Horizontal scan range30 - 86 kHz
sRGB coverage (typical)99 %
Contrast ratio (dynamic)8000000:1
Contrast ratio (typical)1000:1
Display number of colors16.7 million colors
Display diagonal (metric)60.5 cm
Display brightness (typical)250 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
Product colorBlack, Silver
Country of originChina
Market positioningBusiness
Pivot angle-90 - 90 °
Cable lock slot-
Panel mounting interface100 x 100 mm
HDMI version1.4
USB hub version3.2 Gen 1 (3.1 Gen 1)
DisplayPort version1.2
USB upstream port typeUSB Type-B
USB Type-A downstream ports quantity4
Sustainability certificatesENERGY STAR
Operating temperature (T-T)5 - 35 °C
Operating relative humidity (H-H)20 - 80 %
Package depth140 mm
Package width621 mm
Package height400 mm
Package weight7600 g
AC input voltage100 - 240 V
Power supply typeInternal
AC input frequency50 - 60 Hz
Power consumption (max)53 W
Power consumption (standby)0.5 W
Power consumption (typical)22 W
Cables includedDisplayPort, HDMI, USB Type-A to USB Type-B
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)211 mm
Width (with stand)539.4 mm
Height (with stand)507 mm
Weight (with stand)5400 g
Depth (without stand)47 mm
Height (without stand)322.6 mm

Summary

Getting started

Important safety information

Provides crucial safety guidelines for service personnel to minimize risks during maintenance.

Important service information and precautions

Details essential service procedures, precautions, and requirements for professional technicians.

ERP Lot5 requirement

Outlines requirements for professional repairers regarding technical competence and insurance.

RoHS (2002/95/EC) requirements

Explains RoHS compliance mandates for electrical and electronic products sold in the EU.

General descriptions

Defines the two service levels covered in the manual: cosmetic and circuit board replacement.

Firmware updates

Informs users about where to find firmware updates for the monitor.

Returning product to customer

Details final checks like AC leakage current and safety before product return.

Monitor features

Display features

Lists key display characteristics such as size, resolution, color, and adjustability.

Connectors

Details the various input/output ports available on the monitor.

Monitor stand

Describes the monitor stand's capabilities, including adjustability and VESA mounting.

Front components

Rear and side components

Serial number and product number location

Illustrated parts catalog

How to order parts

Provides information on how authorized repair centers can order replacement parts.

Power board information

Capacitors by distributor

Lists capacitors available for purchase from specific EU distributors with part numbers.

Connectors by manufacturer

Provides details and part numbers for DP, HDMI, and USB connectors from manufacturers.

Removal and replacement procedures

Preparation for disassembly

Provides essential steps and materials needed before disassembling the monitor.

Rear Cover removal

Instructions on how to remove the rear cover of the monitor.

Power board removal

Connector repair

DP connector repair

Step-by-step guide on how to repair the Display Port (DP) connector.

HDMI connector repair

Step-by-step guide on how to repair the HDMI connector.

USB-B connector repair

Instructions for repairing the USB-B connector.

USB-A connector repair

Guide for repairing USB-A connectors, including melting solder and placement.

Function test

Support and troubleshooting

Related product manuals