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HP E27q G5 User Manual

HP E27q G5
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Maintenance and Service Guide
E27q G5 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP E27q G5 Specifications

General IconGeneral
Color gamut99 %
Pixel pitch0.23 x 0.23 mm
Screen shapeFlat
Pixel density109 ppi
Display diagonal27 \
Surface hardness3H
Anti-glare screenYes
Display technologyLCD
Native aspect ratio16:9
Maximum refresh rate75 Hz
Contrast ratio (dynamic)8000000:1
Contrast ratio (typical)1000:1
Display number of colors16.7 million colors
Display diagonal (metric)68.6 cm
Digital vertical frequency50 - 75 Hz
Digital horizontal frequency30 - 115 kHz
Display brightness (typical)350 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440
HDMI version1.4
Headphone out-
DisplayPort version1.2
USB upstream port typeUSB Type-B
USB Type-A downstream ports quantity4
AC input voltage100 - 240 V
Power supply typeInternal
AC input frequency50/60 Hz
Power consumption (max)60 W
Power consumption (standby)0.5 W
Power consumption (typical)35 W
Operating temperature (T-T)5 - 35 °C
Storage relative humidity (H-H)5 - 95 %
Operating relative humidity (H-H)20 - 80 %
Package depth160 mm
Package width699 mm
Package height446 mm
Package weight11000 g
Pivot angle-90 - 90 °
Tilt angle range-5 - 20 °
Height adjustment150 mm
Panel mounting interface100 x 100 mm
Weight7080 g
Product colorBlack
Market positioningBusiness
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)227 mm
Width (with stand)614 mm
Height (with stand)547 mm
Depth (without stand)48.3 mm
Width (without stand)613.4 mm
Height (without stand)364.6 mm

Summary

Getting Started

Important Safety Information

Essential safety precautions for service personnel to minimize risks during maintenance.

Important Service Information and Precautions

Key service guidelines, warnings, and procedures for professional repair operations.

General Descriptions

Overview of service levels and general information about the monitor.

Firmware Updates

Information on how and where to obtain firmware updates for the monitor.

Before Returning Repaired Product

Procedures and checks required before returning a serviced monitor to the customer.

Monitor Features

Display Features

Overview of monitor display capabilities and specifications.

Connectors

Lists and describes the available input/output connectors on the monitor.

Monitor Stand

Details monitor stand adjustability and VESA mounting compatibility.

Front Components

Identification and description of components located on the front of the monitor.

Rear Components

Identification and description of components located on the rear of the monitor.

Locating Serial and Product Number

Guidance on finding the serial and product number label on the monitor.

Illustrated Parts Catalog

How to Order Parts

Instructions and resources for ordering spare parts for the monitor.

Removal and Replacement Procedures

Preparation for Disassembly

Steps and equipment required before starting monitor disassembly.

Rear Cover Removal

Detailed steps for safely removing the monitor's rear cover.

Power Board Removal

Procedure for removing and replacing the monitor's power board.

Connector Repair and Replacement

Procedures for repairing HDMI, DisplayPort, and USB connectors on the main/USB boards.

Function Test

Support and Troubleshooting

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