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HP E24u G5 User Manual

HP E24u G5
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Maintenance and Service Guide
E24u G5 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP E24u G5 Specifications

General IconGeneral
Color depth8 bit
Color gamut99 %
Pixel pitch0.27 x 0.27 mm
Screen shapeFlat
Pixel density93 ppi
Backlight typeEdge LED
Display diagonal23.8 \
Surface hardness3H
Anti-glare screenYes
Display technologyLCD
Native aspect ratio16:9
Vertical scan range50 - 75 Hz
Maximum refresh rate75 Hz
Horizontal scan range30 - 86 kHz
Contrast ratio (dynamic)8000000:1
Contrast ratio (typical)1000:1
Display number of colors16.7 million colors
Display diagonal (metric)60.5 cm
Display brightness (typical)250 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HP segmentBusiness
Product colorBlack, Silver
Country of originChina
Pivot angle-90 - 90 °
Tilt angle range-5 - 23 °
Number of OSD languages11
Panel mounting interface100 x 100 mm
On Screen Display (OSD) languagesCHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR, RUS
HDMI version1.4
USB hub version3.2 Gen 1 (3.1 Gen 1)
DisplayPort version1.2
USB upstream port typeUSB Type-C
USB Type-A downstream ports quantity3
Weight6000 g
Sustainability certificatesENERGY STAR
Operating temperature (T-T)5 - 35 °C
Storage relative humidity (H-H)5 - 95 %
Operating relative humidity (H-H)20 - 80 %
Package depth140 mm
Package width621 mm
Package height400 mm
Package weight8000 g
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)160 W
Power consumption (standby)0.5 W
Power consumption (typical)23.5 W
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)211 mm
Height (with stand)507 mm
Depth (without stand)47 mm
Width (without stand)539.4 mm
Height (without stand)322.6 mm

Summary

Getting started

Important safety information

Carefully read cautions and notes to minimize personal injury. Proper service methods ensure safe operation.

Important service information and precautions

Repair by professional technicians. Notes on high voltage, lead-free solder, capacitor polarity, and ESD safety.

Monitor features

Connectors

Lists various connectors: DisplayPort, HDMI, USB Type-A, USB Type-C, and RJ-45.

Removal and replacement procedures

Preparation for disassembly

Steps to prepare for disassembly, including reading safety info, cleaning the area, and gathering tools.

Power board removal

Detailed steps for removing the power board, including connector identification and safety warnings.

Function test

Confirms that all functions are working correctly after repair, using specific tests for various interfaces.

Support and troubleshooting

Solving common problems

Table listing common problems, their possible causes, and recommended solutions for troubleshooting.

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