EasyManua.ls Logo

HP E24u G4 User Manual

HP E24u G4
22 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Maintenance and Service Guide
E24u G4 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
Question and Answer IconNeed help?

Do you have a question about the HP E24u G4 and is the answer not in the manual?

HP E24u G4 Specifications

General IconGeneral
Color gamut72 %
Pixel pitch0.274 x 0.274 mm
Screen shapeFlat
Backlight typeEdge LED
Display diagonal23.8 \
Surface hardness3H
Display technologyLCD
Native aspect ratio16:9
Vertical scan range50 - 60 Hz
Maximum refresh rate60 Hz
Horizontal scan range30 - 80 kHz
Contrast ratio (dynamic)5000000:1
Display number of colors-
Display brightness (typical)250 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HDMIYes
HDMI version1.4
DisplayPort version1.2
USB upstream port typeUSB Type-C
USB Type-A downstream ports quantity4
AC input voltage100 - 240 V
Power consumption (max)131 W
Power consumption (standby)0.5 W
Power consumption (typical)22 W
Operating temperature (T-T)5 - 35 °C
Storage relative humidity (H-H)5 - 95 %
Operating relative humidity (H-H)20 - 80 %
Package depth223 mm
Package width611 mm
Package height392 mm
Package weight8890 g
Pivot angle-90 - 90 °
Tilt angle range-5 - 23 °
Height adjustment150 mm
Panel mounting interface100 x 100 mm
Cables includedAC, USB Type-C
Product colorBlack, Silver
Market positioningBusiness
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)207 mm
Width (with stand)539.4 mm
Height (with stand)494.9 mm
Weight (with stand)6300 g
Depth (without stand)47 mm
Height (without stand)323.3 mm

Summary

Getting Started

Important Safety Information

Essential safety precautions and warnings for handling the monitor and performing service.

Important Service Information and Precautions

Guidelines for professional repair, high voltage areas, and component handling.

ERP Lot5 Requirement

Requirements for professional repairers regarding technical competence and insurance.

RoHS (2002/95/EC) Requirements

Guidelines for using RoHS-compliant parts during replacement and maintenance.

General Descriptions

Overview of service levels: cosmetic/alignment and circuit board/parts replacement.

Firmware Updates

Information on how to obtain and apply firmware updates for the monitor.

Before Returning the Repaired Product to the Customer

Procedures for ensuring product safety before customer return, including AC leakage checks.

Monitor Features

Front Components

Identification and description of buttons and indicators on the monitor's front panel.

Rear and Side Components

Identification and description of ports and connectors on the monitor's rear and sides.

Locating the Serial Number and Product Number

Instructions on how to find the serial and product numbers on the monitor's labels.

Illustrated Parts Catalog

How to Order Parts

Guidance on ordering spare parts, including power boards, capacitors, and connectors.

Removal and Replacement Procedures

Preparation for Disassembly

Steps to prepare the workspace and tools before disassembling the monitor.

Power Board

Detailed procedure for removing and replacing the monitor's power board.

Connector Repair

General procedure for repairing various connectors (HDMI, DP, USB) on the main board.

Function Test

Procedures to test all monitor functions after repair or replacement.

Support and Troubleshooting

Common problems and their solutions for diagnosing and resolving monitor issues.

Related product manuals