HP E24u G5 User Manual

iii
Table of Contents
1 Getting started ............................................................................................................................................................. 1
Important safety information ................................................................................................................................ 1
Important service information and precautions .................................................................................................... 1
RoHS (2002/95/EC) requirements .......................................................................................................................... 2
General descriptions .............................................................................................................................................. 2
Firmware updates .................................................................................................................................................. 2
Before returning the repaired product to the customer ....................................................................................... 2
2 Monitor features ........................................................................................................................................................... 3
Features ................................................................................................................................................................. 3
Front components .................................................................................................................................................. 5
Rear and side components ..................................................................................................................................... 6
Locating the serial number and product number .................................................................................................. 7
3 Illustrated parts catalog .............................................................................................................................................. 8
How to order parts ................................................................................................................................................. 9
4 Removal and replacement procedures ...................................................................................................................... 11
Preparation for disassembly ................................................................................................................................ 11
Rear Cover ............................................................................................................................................................ 11
Power board ......................................................................................................................................................... 14
Connector repair .................................................................................................................................................. 15
HDMI connector HDMI1 ............................................................................................................................. 16
DP connector DP1 ..................................................................................................................................... 16
DP connector DP2 ..................................................................................................................................... 17
USB-C upstream connector USBC1 ........................................................................................................... 17
USB-C downstream connector USBC2 ...................................................................................................... 18
USB-A connector USB1/USB2/USB3 ......................................................................................................... 18
Function test ........................................................................................................................................................ 18
Support and troubleshooting .............................................................................................................................. 19
Index ..................................................................................................................................................................... 21

HP E24u G5 Specifications

General

Color depth	8 bit
Color gamut	99 %
Pixel pitch	0.27 x 0.27 mm
Screen shape	Flat
Pixel density	93 ppi
Backlight type	Edge LED
Display diagonal	23.8 \
Surface hardness	3H
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	50 - 75 Hz
Maximum refresh rate	75 Hz
Horizontal scan range	30 - 86 kHz
Contrast ratio (dynamic)	8000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60.5 cm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HP segment	Business
Product color	Black, Silver
Country of origin	China
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 23 °
Number of OSD languages	11
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR, RUS
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
USB upstream port type	USB Type-C
USB Type-A downstream ports quantity	3
Weight	6000 g
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Package depth	140 mm
Package width	621 mm
Package height	400 mm
Package weight	8000 g
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	160 W
Power consumption (standby)	0.5 W
Power consumption (typical)	23.5 W

Weight and Dimensions

Depth (with stand)	211 mm
Height (with stand)	507 mm
Depth (without stand)	47 mm
Width (without stand)	539.4 mm
Height (without stand)	322.6 mm