EasyManua.ls Logo

HP E27k G5 User Manual

HP E27k G5
30 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Maintenance and Service Guide
E27k G5 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic
tests, problem troubleshooting, and more.
Question and Answer IconNeed help?

Do you have a question about the HP E27k G5 and is the answer not in the manual?

HP E27k G5 Specifications

General IconGeneral
Color depth10 bit
Color gamut99 %
Pixel pitch0.15 x 0.15 mm
Screen shapeFlat
Display diagonal27 \
Surface hardness3H
Anti-glare screenYes
Native aspect ratio16:9
Maximum refresh rate60 Hz
Contrast ratio (dynamic)8000000:1
Display number of colors1.07 billion colors
Display diagonal (metric)68.6 cm
Digital vertical frequency30 - 60 Hz
Digital horizontal frequency30 - 135 kHz
Display brightness (typical)350 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 720 x 480, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1440 x 900 (WXGA+), 1600 x 1200, 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440, 3840 x 2160
DisplayPort version1.4
USB upstream port typeUSB Type-C
USB Power Delivery up to65 W
USB Type-A downstream ports quantity3
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)190 W
Power consumption (standby)0.5 W
Power consumption (typical)29 W
Storage temperature (T-T)-40 - 65 °C
Operating temperature (T-T)5 - 35 °C
Storage relative humidity (H-H)5 - 95 %
Operating relative humidity (H-H)20 - 80 %
Package depth446 mm
Package width699 mm
Package height160 mm
Package weight10100 g
Pivot angle0 - 90 °
Tilt angle range-5 - 20 °
Height adjustment150 mm
Panel mounting interface100 x 100 mm
Cables includedAC, USB Type-C to USB Type-C
Product colorBlack, Silver
Country of originChina
Market positioningBusiness
RMS rated power6 W
Number of speakers2
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)227.3 mm
Width (with stand)613.4 mm
Height (with stand)547 mm
Weight (with stand)10000 g
Depth (without stand)47 mm
Height (without stand)364.6 mm

Summary

SUMMARY

Document Overview

Provides information on spare parts, component replacement, diagnostics, and troubleshooting.

Getting Started

Important Safety Information

Minimizes risk of injury and equipment damage by following service cautions and notes.

Service Information and Precautions

Details professional repair requirements, high voltage areas, solder use, and board handling.

General Descriptions

Defines service levels: Cosmetic/appearance/alignment and Circuit board/parts replacement.

Firmware Updates

Information on obtaining and applying monitor firmware updates.

Returning Repaired Product

Ensures safety by checking AC leakage current on exposed parts before product return.

Monitor Features

Monitor Feature Overview

Details monitor features like screen size, resolution, ports, and adjustability.

Front Components

Identifies and describes components located on the front of the monitor.

Rear Components

Identifies and describes components on the rear of the monitor, including ports.

Locating Serial and Product Number

Label Location Details

Explains where to find SPEC and Barcode labels on the monitor's rear for identification.

Illustrated Parts Catalog

Monitor Major Components Identification

Provides an illustration and table for identifying the monitor's major components.

How to Order Parts

Ordering Power Board and Components

Guides on ordering power boards, capacitors, and connectors from distributors.

Removal and Replacement Procedures

Disassembly Preparation

Prepares workspace and gathers tools/materials for monitor disassembly.

Rear Cover Removal

Step-by-step guide for disassembling the monitor's rear cover.

Power Board Removal and Repair

Procedure for removing and repairing the power board, including safety precautions.

Connector Repair Procedures

Instructions for repairing specific connectors (HDMI, DP, RJ45) on the main board.

HDMI Connector Repair

Detailed steps for removing and replacing the HDMI connector (J401).

DP Connector Repair

Detailed steps for removing and replacing the DisplayPort connector (J301).

RJ45 Connector Repair

Detailed steps for removing and replacing the RJ45 connector (JH1).

Function Test

Post-Repair Functionality Testing

Confirms correct operation of HDMI, DP, and RJ45 ports after repair.

Support and Troubleshooting

Common Problems and Solutions

Lists common monitor problems, causes, and recommended solutions.

Related product manuals