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HP P24v G5

HP P24v G5
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Maintenance and Service Guide
P24v G5 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP P24v G5 Specifications

General IconGeneral
Display Size23.8 inches
Panel TypeIPS
Refresh Rate60 Hz
Aspect Ratio16:9
Brightness250 nits
Contrast Ratio1000:1
Viewing Angle178° horizontal / 178° vertical
Tilt Adjustment-5° to +20°
VESA Mount100 x 100 mm
Color Gamut72% NTSC
Resolution1920 x 1080
Response Time5 ms
Ports1 x HDMI 1.4, 1 x VGA
Weight3.0 kg (with stand)

Summary

Getting Started and Safety

Important Safety Information

Essential safety precautions for service personnel to minimize risks during maintenance and operation.

Service Information and Precautions

Guidelines for professional service, including environment, tools, ESD, and battery handling.

General Service Descriptions

Details the two levels of service: cosmetic/appearance and circuit board/parts replacement.

Firmware Update Information

Information on how and where to obtain firmware updates for the monitor.

Return to Customer Procedures

Steps to ensure product safety before returning it to the customer after repair.

Monitor Features Overview

Front Component Identification

Illustrates and describes the components located on the front of the monitor, like power button and LED.

Rear Component Identification

Illustrates and describes the ports and connectors on the rear of the monitor.

Serial Number and Product Number Location

Guides users on how to locate the serial and product numbers on the monitor's labels.

Illustrated Parts Catalog

Ordering Parts Guide

Removal and Replacement Procedures

Disassembly Preparation

Essential preparation steps, equipment, and materials needed before disassembling the monitor.

Rear Cover Removal Steps

Step-by-step guide with images for removing the monitor's rear cover.

Power Board Replacement Procedure

Procedure for safely replacing the power board, including high-voltage warnings and capacitor repair.

Connector Repair Procedures

General procedures for repairing monitor connectors, focusing on the main board.

HDMI Connector J3 Repair

Detailed steps for removing and replacing the HDMI connector (J3) on the main board.

HDMI Gasket Installation

Instructions for applying the gasket to the shielding for the HDMI connector to prevent short circuits.

Function Testing After Repair

Procedure to confirm all monitor functions are working correctly after repair.

Troubleshooting Common Issues

Lists common monitor problems, their causes, and recommended solutions.

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