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HP P27 G5 User Manual

HP P27 G5
26 pages
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Maintenance and Service Guide
P27 G5 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP P27 G5 Specifications

General IconGeneral
Color depth8 bit
Color gamut72 %
Pixel pitch0.31 x 0.31 mm
Screen shapeFlat
Pixel density82 ppi
Display diagonal27 \
Surface hardness3H
Anti-glare screenYes
Display technology-
Native aspect ratio16:9
Vertical scan range48 - 75 Hz
Maximum refresh rate75 Hz
Horizontal scan range30 - 86 kHz
Viewable size, vertical336.1 mm
Contrast ratio (dynamic)8000000:1
Contrast ratio (typical)1000:1
Display number of colors16.7 million colors
Display diagonal (metric)68.6 cm
Viewable size, horizontal597.9 mm
Display brightness (typical)250 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1400 x 900, 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HDMI version1.4
DisplayPort version1.2
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)35 W
Power consumption (standby)0.5 W
Power consumption (typical)25 W
Product colorBlack
Market positioningBusiness
Tilt angle range-5 - 20 °
Panel mounting interface100 x 100 mm
Operating temperature (T-T)5 - 35 °C
Operating relative humidity (H-H)20 - 80 %
Sustainability certificatesENERGY STAR
Package depth137 mm
Package width685 mm
Package height425 mm
Package weight7640 g
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)190.3 mm
Width (with stand)611 mm
Height (with stand)438.4 mm
Weight (with stand)5080 g
Depth (without stand)57.1 mm
Height (without stand)365.5 mm

Summary

Getting Started

Important Safety Information

Essential safety guidelines and precautions for service personnel to minimize risks.

Service Information and Precautions

Key procedures and precautions for professional service technicians, including ESD and soldering tips.

Regulatory and General Information

Covers ERP Lot5, RoHS compliance, general service levels, and firmware update information.

Pre-Return Service Procedures

Ensures product safety before returning to the customer, including AC leakage current checks.

Monitor Features

Display, Connectors, and Stand Features

Details display characteristics, input/output ports, and stand capabilities.

Front and Rear Component Identification

Identifies and describes components on the front and rear of the monitor.

Serial Number and Product Number Location

Guides users on finding the serial and product numbers on the monitor's labels.

Illustrated Parts Catalog

Major Component Identification

Lists and illustrates major monitor components with their corresponding part numbers.

How to Order Replacement Parts

Details procedures and sources for ordering specific replacement parts like power boards and connectors.

Removal and Replacement Procedures

Preparation for Disassembly

Steps and materials required to prepare the monitor for safe and effective disassembly.

Rear Cover Removal

Step-by-step instructions for safely removing the rear cover of the monitor.

Power Board Removal

Detailed steps for safely removing and replacing the monitor's power board.

Specific Connector Repairs

Guides for repairing individual connectors like DisplayPort, HDMI, and D-SUB on the main board.

Function Test

HDMI, DP, and D-SUB Functionality

Confirms correct image and sound display for HDMI, DP, and D-SUB connections after repair.

Support and Troubleshooting

Common Problem Solutions

Addresses common monitor issues like blank screen, flashing video, and image quality problems.

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