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HP P24v G4

HP P24v G4
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Maintenance and Service Guide
P24v G4 model
SUMMARY
This
guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP P24v G4 Specifications

General IconGeneral
Color gamut72 %
Screen shapeFlat
Display diagonal23.8 \
Display technology-
Native aspect ratio16:9
Maximum refresh rate60 Hz
Contrast ratio (dynamic)8000000:1
Contrast ratio (typical)1000:1
Display brightness (typical)250 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HDMIYes
HDMI version1.4
Panel mounting interface100 x 100 mm
Power consumption (off)0.5 W
Power consumption (standby)23.5 W
Power consumption (typical)26 W
HP segmentBusiness
Operating temperature (T-T)5 - 35 °C
Operating relative humidity (H-H)20 - 80 %
Sustainability certificatesENERGY STAR
Product colorBlack
Package depth123 mm
Package width588 mm
Package height373 mm
Package weight4700 g
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)186.1 mm
Width (with stand)539.6 mm
Height (with stand)405 mm
Weight (with stand)3460 g
Depth (without stand)47.6 mm
Height (without stand)325 mm

Summary

Summary and Introduction

Key Safety Information

Essential cautions and notes to minimize the risk of personal injury during service operations.

Service Precautions and Compliance

Guidelines for professional service, including RoHS compliance, soldering practices, and pre-return checks.

Monitor Features and Identification

Monitor Feature Overview

Details on screen size, resolution, anti-glare, viewing angle, and other key monitor capabilities.

Component Identification

Guides to identify front and rear components, including ports and controls, and locating serial numbers.

Parts and Ordering Information

Illustrated Parts Catalog

Visual guide to identify major monitor components with part numbers.

How to Order Replacement Parts

Information on ordering power boards, capacitors, and connectors from HP and authorized distributors.

Removal, Replacement, and Repair

Disassembly Preparation and Procedures

Steps for preparing the monitor for disassembly, including tools, safety, and specific component removal.

Connector Repair Guide

Detailed procedures for identifying and repairing HDMI and VGA connectors on the main board.

Testing and Troubleshooting

Post-Repair Function Tests

Procedures for testing HDMI and VGA inputs to confirm proper monitor functionality after service.

Common Problem Resolution

Lists common monitor issues, their causes, and recommended solutions for troubleshooting.

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