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HP P22v G4

HP P22v G4
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Maintenance and Service Guide
P22v G4/V22 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP P22v G4 Specifications

General IconGeneral
Color gamut72 %
Screen shapeFlat
Display diagonal21.5 \
Native aspect ratio16:9
Maximum refresh rate60 Hz
Viewing angle, vertical160 °
Contrast ratio (typical)1000:1
Display number of colors-
Viewing angle, horizontal170 °
Display brightness (typical)250 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1400 x 900, 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
Sustainability certificatesENERGY STAR
Product colorBlack
Market positioningBusiness
HDMIYes
HDMI version1.4
Package depth120 mm
Package width567 mm
Package height387 mm
Package weight3790 g
Operating temperature (T-T)5 - 35 °C
Operating relative humidity (H-H)20 - 80 %
AC input voltage100 - 240 V
Power consumption (average)0.5 W
Power consumption (standby)18.5 W
Power consumption (typical)19 W
Panel mounting interface100 x 100 mm
Harmonized System (HS) code85285210
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)188.9 mm
Height (with stand)381.2 mm
Weight (with stand)2850 g
Depth (without stand)42 mm
Width (without stand)505 mm
Height (without stand)310.2 mm

Summary

1 Getting started

Important safety information

Provides essential safety guidelines for service personnel to minimize risks during maintenance.

Important service information and precautions

Details crucial service procedures, precautions, and technician qualifications for safe operation.

ERP Lot5 requirement

Outlines technical competence and insurance requirements for professional electronic repairers.

RoHS (200295 EC) requirements

Explains the Restriction of Hazardous Substances directive for electronic products and replacement parts.

General descriptions

Provides an overview of service levels, categorizing repairs into cosmetic and component replacement.

Firmware updates

Informs users about the availability and process for updating monitor firmware via the HP support website.

Before returning the repaired product to the customer

Specifies essential post-repair checks, including AC leakage current testing, before product return.

2 Monitor features

Features

Details the various capabilities and specifications of the HP P22v G4/V22 monitor models.

Front components

Identifies and describes the components located on the front panel of the monitor.

Rear and side components

Identifies and describes the components located on the rear and sides of the monitor.

Locating the serial number and product number

Guides users on how to find the serial and product numbers on the monitor's labels.

3 Illustrated parts catalog

How to order parts

Provides instructions and distributor information for purchasing replacement parts for the monitor.

4 Removal and replacement procedures

Preparation for disassembly

Outlines the necessary steps and equipment for preparing the monitor before disassembly.

RC removal

Details the procedure for removing the monitor's stand base (RC).

Power board

Explains the steps for removing and replacing the monitor's power board.

Connector repair

Provides general guidance for repairing monitor connectors, including VGA and HDMI.

VGA connector CRT1

Offers specific instructions for the repair or replacement of the VGA connector.

HDMI connector HDMI1

Offers specific instructions for the repair or replacement of the HDMI connector.

Function test

Describes the tests to ensure all monitor functions operate correctly after repair.

Support and troubleshooting

Lists common monitor problems, their possible causes, and recommended solutions.

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