HP P27q G4 User Manual

Maintenance and Service Guide
P27q G4 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests,
problem troubleshooting, and more.

HP P27q G4 Specifications

General

Color depth	8 bit
Color gamut	72 %
Pixel pitch	0.233 x 0.233 mm
Screen shape	Flat
Pixel density	109 ppi
Display diagonal	27 \
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	50 - 60 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 80 kHz
Display number of colors	-
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900, 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA)
Product color	Black
Market positioning	Business
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 23 °
Panel mounting interface	100 x 100 mm
HDMI version	1.4
AC input voltage	100 - 240 V
Power consumption (max)	36 W
Power consumption (standby)	0.5 W
Power consumption (typical)	32 W
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Package weight	4630 g
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	211.6 mm
Width (with stand)	614.2 mm
Height (with stand)	504.9 mm
Depth (without stand)	50.5 mm
Height (without stand)	367.9 mm
Weight (without stand)	6840 g

Summary

Getting Started

Important Safety Information

Key precautions to minimize risk of personal injury during service operations.

Important Service Information and Precautions

Guidelines for professional repairers regarding safety and component handling.

Removal and Replacement Procedures

Preparation for Disassembly

Steps and materials required to prepare the monitor for disassembly.

Rear Cover Removal

Step-by-step instructions for removing the monitor's rear cover.

Power Board Removal

Steps to remove the power board, including connector identification and warnings.

Connector Repair

HDMI Connector (CN503) Repair

D-SUB Connector (CN101) Repair

Function Testing After Repair

Support and Troubleshooting

Common Issues and Solutions

Table listing common screen and connectivity problems with their causes and solutions.