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HP P22va G4 User Manual

HP P22va G4
22 pages
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Maintenance and Service Guide
P22va G4/V22v model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP P22va G4 Specifications

General IconGeneral
Display Size21.5 inches
Panel TypeVA
Aspect Ratio16:9
Refresh Rate60 Hz
Brightness250 nits
Viewing Angle178° horizontal; 178° vertical
VESA Mount100 x 100 mm
Resolution1920 x 1080
Response Time5 ms
PortsVGA, HDMI
Contrast Ratio3000:1

Summary

Getting Started and Safety

Important Safety Information

Provides critical safety guidelines for personnel to minimize risks during service and handling of the monitor.

Service Information and Precautions

Details essential procedures and precautions for professional service technicians, including ESD safety and handling of components.

Regulatory Requirements

Covers ERP Lot5 requirements for repairers and RoHS compliance for products, detailing specifications for parts.

General Information and Updates

Provides general monitor descriptions, service levels, firmware update information, and pre-return procedures.

Monitor Features Overview

Overview of Features

Details various monitor features such as screen size, resolution, panel type, viewing angles, stand adjustability, and connectivity options.

Front Component Identification

Identifies and describes the components located on the front of the monitor, including buttons and power indicators.

Rear and Side Component Identification

Identifies and describes the components located on the rear and sides of the monitor, such as ports and security slots.

Serial and Product Number Location

Explains how to find the serial and product numbers on the monitor's barcode and spec labels for identification and support.

Illustrated Parts Catalog

Major Components and Descriptions

Provides an illustrated guide to the major components of the monitor along with their descriptions and quantities.

How to Order Parts

Details how to order specific parts like the power board, capacitors, and connectors, including part numbers and distributors.

Removal and Replacement Procedures

Preparation for Disassembly

Provides essential information and materials needed to properly prepare for disassembling and reassembling the monitor.

Rear Cover Removal

Details the step-by-step procedure for removing the monitor's rear cover, starting with stand removal.

Power Board Removal

Explains the procedure for removing the power board, including its part number and connector identification.

Connector Repair

Covers the repair process for VGA (CRT1) and HDMI (HDMI1) connectors on the main board, detailing desoldering and soldering steps.

Function Test

Describes the necessary function tests to confirm that all monitor operations are working correctly after repairs.

Support and Troubleshooting

Solving Common Problems

Lists common problems encountered with the monitor, their potential causes, and recommended solutions for effective troubleshooting.

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