HP E24 G5 User Manual

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Table of Contents
1 Getting started ............................................................................................................................................................. 1
Important safety information ................................................................................................................................ 1
Important service information and precautions .................................................................................................... 1
RoHS (2002/95/EC) requirements .......................................................................................................................... 2
General descriptions .............................................................................................................................................. 2
Firmware updates .................................................................................................................................................. 2
Before returning the repaired product to the customer ....................................................................................... 2
2 Monitor features ........................................................................................................................................................... 3
Features ................................................................................................................................................................. 3
Front components .................................................................................................................................................. 4
Rear and side components ..................................................................................................................................... 5
Locating the serial number and product number .................................................................................................. 6
3 Illustrated parts catalog .............................................................................................................................................. 7
How to order parts ................................................................................................................................................. 7
4 Removal and replacement procedures ...................................................................................................................... 10
Preparation for disassembly ................................................................................................................................ 10
Rear Cover ............................................................................................................................................................ 10
Power board ......................................................................................................................................................... 13
Connector repair .................................................................................................................................................. 14
DP connector DP1 ..................................................................................................................................... 15
HDMI connector HDMI1 ............................................................................................................................. 15
USB-B connector USB1 ............................................................................................................................. 16
USB-A connector USB2/USB3 ................................................................................................................... 16
USB-A connector USB4/USB5 ................................................................................................................... 17
Function test ........................................................................................................................................................ 17
Support and troubleshooting .............................................................................................................................. 17
Index ..................................................................................................................................................................... 19

HP E24 G5 Specifications

General

Color depth	8 bit
Pixel pitch	0.27 x 0.27 mm
Screen shape	Flat
Pixel density	93 ppi
Backlight type	Edge LED
Display diagonal	23.8 \
Surface hardness	3H
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	50 - 75 Hz
Maximum refresh rate	75 Hz
Horizontal scan range	30 - 86 kHz
sRGB coverage (typical)	99 %
Contrast ratio (dynamic)	8000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60.5 cm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
Product color	Black, Silver
Country of origin	China
Market positioning	Business
Pivot angle	-90 - 90 °
Cable lock slot	-
Panel mounting interface	100 x 100 mm
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	4
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	140 mm
Package width	621 mm
Package height	400 mm
Package weight	7600 g
AC input voltage	100 - 240 V
Power supply type	Internal
AC input frequency	50 - 60 Hz
Power consumption (max)	53 W
Power consumption (standby)	0.5 W
Power consumption (typical)	22 W
Cables included	DisplayPort, HDMI, USB Type-A to USB Type-B

Weight and Dimensions

Depth (with stand)	211 mm
Width (with stand)	539.4 mm
Height (with stand)	507 mm
Weight (with stand)	5400 g
Depth (without stand)	47 mm
Height (without stand)	322.6 mm