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Quick Reference iii

Contents

1 Finding information

Finding Help and Support . . . . . . . . . . . . . . . . . . 1–1

Finding the user guides . . . . . . . . . . . . . . . . . . . . 1–1

Identifying installed software and hardware. . . . . . 1–2

2Next steps

Creating recovery discs. . . . . . . . . . . . . . . . . . . . 2–1

Protecting the computer . . . . . . . . . . . . . . . . . . . . 2–1

Protecting the computer from viruses . . . . . . . . 2–1

Protecting your system files . . . . . . . . . . . . . . . 2–2

Protecting your privacy . . . . . . . . . . . . . . . . . 2–2

Protecting the computer from power surges. . . . 2–2

Using the computer safely . . . . . . . . . . . . . . . 2–3

Connecting to the Internet . . . . . . . . . . . . . . . . . . 2–4

Choosing the type of Internet access available . 2–4

Choosing an ISP . . . . . . . . . . . . . . . . . . . . . . 2–5

Installing additional software and hardware . . . . . 2–6

Updating the software installed on the computer. . . 2–7

Turning off the computer correctly. . . . . . . . . . . . . 2–7

3 Troubleshooting

Troubleshooting resources . . . . . . . . . . . . . . . . . . 3–1

Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . 3–1

The computer is unable to start up . . . . . . . . . . 3–1

The computer screen is blank . . . . . . . . . . . . . 3–2

Software is functioning abnormally . . . . . . . . . 3–3

The computer is turned on but not responding. . 3–3

The computer is unusually warm . . . . . . . . . . . 3–4

441259-001.book Page iii Wednesday, February 14, 2007 9:21 AM

HP Pavilion dv6500 - Entertainment Notebook PC Quick Reference

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