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HP ProBook 455 G7 User Manual

HP ProBook 455 G7
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Maintenance and Service Guide
HP ProBook 455 G7 Notebook PC
IMPORTANT! This document is intended for HP authorized service
providers only.

Table of Contents

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HP ProBook 455 G7 Specifications

General IconGeneral
GraphicsAMD Radeon Graphics
Operating SystemWindows 10 Pro
ProcessorAMD Ryzen 3/5/7
Display15.6-inch, 1920 x 1080 pixels
RAMUp to 32GB DDR4
StorageUp to 1TB SSD
Battery3-cell, 45 Wh Li-ion
PortsHDMI, headphone/microphone combo
WirelessBluetooth 5.0

Summary

Product Description

Components Overview

Right-Side Components

Details and descriptions of components located on the right side of the computer.

Left-Side Components

Details and descriptions of components located on the left side of the computer.

Display Components

Details and descriptions of components related to the computer display.

Keyboard Area Components

Details and descriptions of components within the keyboard area.

Touchpad

Description of the touchpad and its functions.

Indicator Lights

Descriptions of various indicator lights on the computer.

Buttons, Speakers, and Fingerprint Sensor

Details and descriptions of buttons, speakers, and the fingerprint sensor.

Special Keys

Information about special keys and their functions on the keyboard.

Hot Keys

Explanation of hot key combinations for specific products.

Bottom View Components

Description of components visible on the bottom of the computer.

Computer Labels

Information about the various labels affixed to the computer.

Illustrated Parts Catalog

Computer Major Components

Catalog of major computer components with part numbers.

Display Components

Catalog of display-related components with part numbers.

Cable Kit

Catalog of cables included in the cable kit with part numbers.

Bracket Kit

Catalog of brackets included in the bracket kit with part numbers.

Mass Storage Devices

Catalog of mass storage devices with part numbers.

Miscellaneous Parts

Catalog of miscellaneous computer parts with part numbers.

Removal and Replacement Preliminary Requirements

Tools Required

List of tools necessary for component removal and replacement procedures.

Service Considerations

Important considerations for disassembly and assembly procedures.

Plastic Parts Handling

Precautions for handling plastic parts during service.

Cables and Connectors Handling

Guidelines for safely handling cables and connectors.

Drive Handling Precautions

Specific precautions for handling storage drives.

Workstation Guidelines

Guidelines for setting up a safe and effective workstation.

Electrostatic Discharge (ESD) Information

Information on preventing damage from electrostatic discharge.

Removal and Replacement Procedures

Component Replacement Procedures

General procedures for replacing computer components.

Preparation for Disassembly

Steps required before starting the disassembly process.

Battery Safe Mode

Instructions for enabling Battery Safe mode for component service.

Bottom Cover Removal

Procedure for removing the computer's bottom cover.

Battery Removal

Procedure for removing the computer battery.

Memory Module Removal

Procedure for removing and replacing memory modules.

WLAN/Bluetooth Combo Card Removal

Procedure for removing the WLAN/Bluetooth combo card.

M.2 Solid-State Drive Removal

Procedure for removing and replacing the M.2 solid-state drive.

Hard Drive Removal

Procedure for removing and replacing the hard drive.

Speaker Assembly Removal

Procedure for removing the speaker assembly.

Fan Removal

Procedure for removing and replacing the system fan.

Heat Sink Removal

Procedure for removing and replacing the heat sink.

USB Board Removal

Procedure for removing and replacing the USB board.

Battery Connector Board Removal

Procedure for removing the battery connector board.

Touchpad Assembly Removal

Procedure for removing and replacing the touchpad assembly.

Fingerprint Sensor Assembly Removal

Procedure for removing the fingerprint sensor assembly.

Card Reader Board Removal

Procedure for removing and replacing the card reader board.

RTC Battery Removal

Procedure for removing the RTC battery.

System Board Removal

Procedure for removing and replacing the system board.

Display Assembly Removal

Procedure for disassembling and removing the display assembly.

Power Connector Cable Removal

Procedure for removing and replacing the power connector cable.

Keyboard/Top Cover Removal

Procedure for removing the keyboard and top cover assembly.

Computer Setup, BIOS, TPM, and HP Sure Start

Using Computer Setup

Guide to navigating and using the computer setup (BIOS) utility.

Updating the BIOS

Instructions for updating the computer's BIOS.

Changing Boot Order

How to dynamically choose a boot device using the F9 prompt.

TPM BIOS Settings

Information on configuring Trusted Platform Module (TPM) settings.

Using HP Sure Start

Guide to using HP Sure Start for BIOS security and recovery.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Using the Windows-based utility for hardware diagnostics.

Downloading HP PC Hardware Diagnostics Windows

Instructions for downloading the HP PC Hardware Diagnostics Windows tool.

Installing HP PC Hardware Diagnostics Windows

Steps to install the HP PC Hardware Diagnostics Windows tool.

HP PC Hardware Diagnostics UEFI

Using the UEFI utility for hardware diagnostics outside the OS.

Starting HP PC Hardware Diagnostics UEFI

Steps to start the HP PC Hardware Diagnostics UEFI tool.

Downloading HP PC Hardware Diagnostics UEFI to USB

Guide to downloading the UEFI tool to a USB flash drive.

Downloading Latest HP PC Hardware Diagnostics UEFI Version

Instructions for downloading the latest UEFI diagnostic version.

Downloading HP PC Hardware Diagnostics UEFI by Product Name/Number

Downloading the UEFI tool using product name or number.

Remote HP PC Hardware Diagnostics UEFI Settings

Guide to using and customizing remote UEFI diagnostic settings.

Backing Up, Restoring, and Recovering

Backing Up and Creating Recovery Media

Information on backing up data and creating recovery media.

Restoring and Recovery Options

Overview of options for restoring, resetting, and refreshing the computer.

Using HP Sure Recover

Guide to using HP Sure Recover for OS and driver restoration.

Specifications

Computer Specifications

Detailed specifications for the computer's hardware.

Display Specifications

Specifications related to the computer's display panel.

Hard Drive Specifications

Specifications for the computer's hard drive options.

Solid-State Drive Specifications

Specifications for the computer's solid-state drive options.

Statement of Memory Volatility

Current BIOS Steps

Steps related to BIOS operations and memory handling.

Nonvolatile Memory Usage

Information about nonvolatile memory types and usage.

Questions and Answers

Frequently asked questions and answers about BIOS and memory.

Power Cord Set Requirements

Requirements for All Countries

General requirements for power cord sets applicable to all regions.

Requirements for Specific Countries and Regions

Region-specific requirements for power cord sets.

Recycling Information

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