Preventing electrostatic damage to equipment ............................................................................... 28
Personal grounding methods and equipment .................................................................................. 28
Grounding the work area ................................................................................................................... 29
Recommended materials and equipment ........................................................................................ 29
Packaging and transporting guidelines .............................................................................................................. 30
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 31
Component replacement procedures .................................................................................................................. 31
Preparation for disassembly ............................................................................................................. 31
Bottom cover ..................................................................................................................................... 31
Memory modules ............................................................................................................................... 32
Solid-state drive ................................................................................................................................ 35
6 Removal and replacement procedures for authorized service provider parts .................................................... 38
Component replacement procedures .................................................................................................................. 38
Preparation for disassembly ............................................................................................................. 38
Battery ............................................................................................................................................... 38
WLAN module .................................................................................................................................... 39
WWAN module ................................................................................................................................... 41
RTC battery ........................................................................................................................................ 43
Speakers ............................................................................................................................................ 43
Power connector cable ...................................................................................................................... 44
USB board .......................................................................................................................................... 45
Fingerprint reader board ................................................................................................................... 46
Touchpad ........................................................................................................................................... 47
Fan ..................................................................................................................................................... 48
Heat sink ............................................................................................................................................ 49
System board .................................................................................................................................... 50
Display assembly ............................................................................................................................... 54
Keyboard with top cover ................................................................................................................... 68
7 Backing up, restoring, and recovering ........................................................................................................... 70
Backing up information and creating recovery media ........................................................................................ 70
Using Windows tools for backing up ................................................................................................. 70
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 70
Restoring and recovering your system ............................................................................................................... 70
Creating a system restore ................................................................................................................. 71
Restoring and recovery methods ...................................................................................................... 71
Recovering using HP Recovery media ............................................................................................... 71
Changing the computer boot order ................................................................................................... 71
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