23
ProCurve Switch vl Modules
Troubleshooting
C
One or more of the 
switch cooling fans 
may have failed.
Try disconnecting power from the switch and wait a few moments. Then reconnect 
the power to the switch and check the LEDs again. If the error indication reoccurs, 
one or more of the fans have failed. The switch has multiple fans and may continue 
to operate OK under this condition if the ambient temperature does not exceed 
normal room temperature, but for best operation, the switch should be replaced. 
Contact your HP-authorized LAN dealer, or use the electronic support services from 
HP to get assistance. See the Customer Support/Warranty card for more 
information.
D
A fault condition 
has been detected 
on the power 
supply installed in 
the slot 
corresponding to 
the flashing 
number.
Because the Power LED is on, the switch is receiving power from one power supply, 
but the power supply in the slot corresponding to the flashing number may be 
unplugged from an active AC power source, or may be faulty. 
• Verify the power cord for the power supply whose number is flashing is plugged 
into an active power source and to the switch. Ensure these connections are 
snug. 
• Disconnect the AC power cord from the power supply in the slot corresponding 
to the flashing number, then try removing and reinstalling the power supply. 
Caution: Ensure the AC power cord is disconnected from the supply before removing 
and reinstalling the supply.
Reconnect the power supply to the AC power source. If the error indication reoccurs 
after the supply is reinstalled, the power supply may be faulty. Call your HP-
authorized LAN dealer, or use the electronic support services from HP to get 
assistance. See the Customer Support/Warranty card for more information.
E
The switch has 
experienced a 
backplane failure 
during self test.
The failure may be just in the communications with a single module slot, or it might 
be more significant. Start a console session with the switch, and at the CLI prompt 
issue the command show logging. In the event log that is displayed, there will be 
messages that describe the extent of the problem. If the problem is with individual 
slots, the remainder of the switch slots will be fully operational and can be used until 
you get a chance to replace the switch.
If necessary to resolve the problem, contact your HP-authorized LAN dealer, or use 
the electronic support services from HP to get assistance. See the Customer 
Support/Warranty card for more information.
F
The network port 
for which the Link 
LED is flashing has 
experienced a self 
test or initialization 
failure. 
When the switch is powered on, each network port is tested. If the port self test fails, 
the individual port is not usable, but the rest of the ports on the chassis, which have 
passed their self test, will continue to operate normally. 
To verify the port has failed, try power-cycling the switch. If the port fault indication 
reoccurs, and the port is one of the fixed ports on the chassis, you will have to 
replace the switch. In the meantime, all the other fixed ports on the chassis will 
operate normally. 
Tip 
Letter
Problem Solution