Diagnostics and Troubleshooting
4-28 Compaq ProLiant DL360 Server Maintenance and Service Guide
COMPAQ CONFIDENTIAL Codename: MIcroMachines Part Number: 169616-006 Last Saved On: 12/21/01 9:05 AM
Diagnostics Software
Test Error Codes Tables include all test error codes generated by Compaq products. Each
code has a corresponding description and recommended action(s). Each system generates
only those codes that apply to its configuration and options.
When you select Diagnostics and Utilities from the System Configuration Utility main
menu, the utility prompts you to test, inspect, upgrade, and diagnose the server.
Diagnostics and Utilities are located on the Compaq system partition on the hard drive and
must be accessed when a system configuration error is detected during the Power-On
Self-Test (POST). Compaq Diagnostics software is also available on the Compaq SmartStart
and Support Software CD. You can create a Diagnostics diskette from the SmartStart and
Support Software CD and run Diagnostics from diskette. See procedure in the “Running
Compaq Utilities” section earlier in this chapter.
The following options are available from the Diagnostics and Utilities menu:
• Test Computer
• Inspect Computer
• Upgrade Firmware
• Remote Utilities
• Diagnose Drive Array
Diagnostic error codes are generated when the Diagnostics software recognizes a problem.
These error codes help identify possible defective subassemblies.
Steps for Diagnostics
In each case, the Recommended Action column lists the steps necessary to correct the
problem. After completing each step, run the Diagnostics utility to verify that the error
condition has been corrected. If the error code reappears:
1. Perform the next step listed in the table.
2. Run the Diagnostics program again.
3. Follow this procedure until the Diagnostics program no longer detects an error condition.
To Next Page
Loading...
