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HP ProOne 600 G5 User Manual

HP ProOne 600 G5
122 pages
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Maintenance & Service Guide
HP ProOne 600 G4/G5 21.5 inch All-in-One Business
PC

Table of Contents

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HP ProOne 600 G5 Specifications

General IconGeneral
ProcessorIntel Core i3/i5/i7/i9, Intel Pentium, Intel Celeron
RAMUp to 64 GB DDR4
StorageUp to 2TB HDD, up to 1TB SSD
Display21.5" diagonal FHD (1920 x 1080) IPS anti-glare WLED-backlit
GraphicsIntel UHD Graphics 630
Operating SystemWindows 10 Pro
PortsUSB 3.1 Gen 1, USB-C, HDMI, DisplayPort, RJ-45, audio jack
NetworkGigabit Ethernet
ChipsetIntel® Q370
AudioIntegrated stereo speakers
Networkingoptional Wi-Fi 6, Bluetooth 5.0
Power Supplyup to 89% efficiency

Summary

1 Product features

Overview

Provides a general introduction to the product's features and components.

Front components

Details the components located on the front of the computer.

Side components

Details the components located on the sides of the computer.

Rear components

Details the components located on the rear of the computer.

Bottom components

Details the components located on the bottom of the computer.

Labels

Explains the location and purpose of various labels on the computer.

2 Illustrated parts catalog

System parts

Lists and illustrates various system components available for the computer.

Mass storage devices

Lists available mass storage devices like hard drives and SSDs.

Processors and memory modules

Lists available processors and memory modules for the computer.

Keyboards and mice

Lists various keyboard and mouse options for the computer.

3 Routine care, SATA drive guidelines, and disassembly preparation

Electrostatic discharge information

Explains the risks of ESD and precautions to prevent damage to components.

Preventing electrostatic damage to equipment

Details methods and equipment for preventing ESD damage.

Personal grounding methods and equipment

Describes personal grounding techniques and necessary equipment for ESD protection.

Recommended materials and equipment

Lists materials and equipment for preventing static electricity.

Operating guidelines

Provides guidelines for operating the computer to prevent overheating and prolong life.

General cleaning safety precautions

Outlines general safety rules for cleaning computer components.

Cleaning the Computer Case

Provides instructions for cleaning the computer case.

Cleaning the keyboard

Provides instructions for cleaning the computer keyboard.

Cleaning the display

Provides instructions for cleaning the computer display screen.

Cleaning the mouse

Provides instructions for cleaning the computer mouse.

Tools and software requirements

Lists tools and software needed for computer servicing.

Screws

Discusses screw types, interchangeability, and handling during disassembly.

Cables and connectors

Provides guidance on handling and routing internal computer cables.

Hard Drives

Offers advice on handling, installing, and removing hard drives.

Lithium coin cell battery

Details information and warnings related to the lithium coin cell battery.

SATA hard drive cables

Provides specific instructions for handling SATA data cables.

Cable management

Offers best practices for managing cables inside the computer.

4 Removal and Replacement Procedures

Preparing to disassemble the computer

Outlines essential steps before disassembling the computer.

Stand

Details the procedure for removing the computer stand.

VESA bracket

Explains how to remove and install the VESA mounting bracket.

Webcam

Provides steps for removing and replacing the webcam module.

Rear port cover

Details the procedure for removing the rear port cover.

Locating internal components under the rear port cover

Identifies internal components accessible after removing the rear port cover.

Hard drive

Step-by-step guide for removing and replacing the hard drive.

Optical drive

Step-by-step guide for removing and replacing the optical drive.

M.2 solid-state drive

Provides instructions for removing and installing an M.2 solid-state drive.

Memory

Details memory module specifications and installation procedures.

Battery

Explains how to replace the computer's lithium coin cell battery.

WLAN module

Provides instructions for removing and installing the WLAN module.

Option board

Details the procedure for removing and installing the option board.

Hood sensor

Provides instructions for removing and replacing the hood sensor.

Fan assembly

Details the steps for removing and replacing the fan assembly.

Heat sink

Provides instructions for removing and replacing the heat sink.

Processor

Explains how to remove and install the computer's processor.

System board

Details the procedure for removing and replacing the system board.

Speakers

Provides instructions for removing and replacing the internal computer speakers.

Power button board

Details the procedure for removing and replacing the power button board.

Rear enclosure and display assembly

Explains the complex process of removing the rear enclosure and display assembly.

Antennas

Provides instructions for removing and installing the computer antennas.

5 Troubleshooting without diagnostics

Safety and comfort

Advises on safe and comfortable work environment practices.

Before you call for technical support

Lists steps to take before contacting HP support for assistance.

Solving general problems

Offers solutions for common computer operational issues.

Solving power problems

Provides troubleshooting steps for power-related issues.

Solving hard drive problems

Offers solutions for common hard drive errors and issues.

Solving audio problems

Provides troubleshooting steps for audio output issues.

Solving printer problems

Offers troubleshooting steps for common printer issues.

Solving keyboard and mouse problems

Provides troubleshooting steps for keyboard and mouse issues.

Solving hardware installation problems

Offers solutions for problems encountered during hardware installation.

Solving network problems

Provides troubleshooting steps for network connectivity issues.

Solving memory problems

Offers troubleshooting steps for memory-related issues.

Solving USB flash drive problems

Provides troubleshooting steps for USB flash drive issues.

Solving Internet access problems

Offers troubleshooting steps for Internet connectivity problems.

Solving software problems

Provides troubleshooting steps for common software issues.

6 Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Explains how to use the Computer Setup utility for system configuration.

Computer Setup—Main

Details the options available in the Main section of Computer Setup.

Computer Setup—Security

Explains security settings and password management in Computer Setup.

Computer Setup—Advanced

Covers advanced configuration options in Computer Setup.

7 POST error messages and diagnostic front panel LEDs and audible codes

POST numeric codes and text messages

Lists POST error codes and their recommended actions.

Interpreting system validation diagnostic front panel LEDs and audible codes

Explains how to interpret system diagnostic codes and LED indicators.

8 Password security and resetting CMOS

Resetting the password jumper

Provides steps to reset system passwords via a jumper.

Clearing and resetting the BIOS

Details how to clear and reset BIOS settings to defaults.

9 Using HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows (select products only)

Guide to using HP PC Hardware Diagnostics within Windows.

Starting HP PC Hardware Diagnostics UEFI

Instructions on how to launch HP PC Hardware Diagnostics from UEFI.

Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive

Guide to creating a bootable USB for HP PC Hardware Diagnostics UEFI.

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)

Explains how to customize remote diagnostics settings.

10 Backing up, restoring, and recovering

Backing up information and creating recovery media

Covers backing up data and creating recovery media using Windows.

Restoring and recovery

Discusses options for restoring, resetting, and refreshing the computer.

Changing the computer boot order

Details how to modify the system's boot sequence.

Using HP Sure Recover (select products only)

Explains how to use HP Sure Recover for OS restoration.

11 Power cord set requirements

General requirements

Outlines general requirements for power cord sets applicable to all countries.

Japanese power cord requirements

Specifies requirements for power cord sets used in Japan.

Country-specific requirements

Lists additional power cord requirements for various countries.

12 Statement of memory volatility

Current BIOS steps

Provides steps to restore nonvolatile memory and BIOS settings.

Nonvolatile memory usage

Details the usage and characteristics of nonvolatile memory types.

Questions and answers

How can the BIOS settings be restored (returned to factory settings)?

Explains how to reset BIOS settings to their factory defaults.

How can the Custom Secure Boot Keys be reset?

Details the procedure for resetting Custom Secure Boot Keys.

13 Specifications

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