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HP ProDesk 600 G5 MT Service Manual

HP ProDesk 600 G5 MT
128 pages
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Maintenance and Service Guide
HP ProDesk 600 G5 MT

Table of Contents

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HP ProDesk 600 G5 MT Specifications

General IconGeneral
ChipsetIntel Q370
MemoryUp to 64 GB DDR4-2666 SDRAM
Processor OptionsIntel Core i3/i5/i7, Pentium, Celeron
Storage OptionsHDD, SSD, NVMe SSD
GraphicsIntegrated Intel UHD Graphics, Optional discrete graphics
Expansion SlotsPCIe x16, PCIe x1, M.2
PortsUSB 3.1, RJ-45
NetworkingIntegrated Intel I219-LM GbE
Operating SystemWindows 10 Pro, Windows 10 Home, FreeDOS
Dimensions6.69 x 13.3 x 10.79 in

Summary

Product features

Standard configuration features

Details on the standard hardware and software configuration.

Front panel components

Identification and description of components on the front panel of the computer.

Rear panel components

Identification and description of components on the rear panel of the computer.

Illustrated parts catalog

Serial number location

Location of the unique serial and product ID numbers on the computer.

Computer major components

Comprehensive list and descriptions of the computer's main components.

Miscellaneous parts

List of various additional parts, including power cords and adapters.

Routine care, SATA drive guidelines, and disassembly preparation

Electrostatic discharge information

Precautions and information regarding electrostatic discharge (ESD) risks.

Preventing electrostatic damage to equipment

Measures to protect electronic components from ESD damage.

Personal grounding methods and equipment

Equipment and methods for personal grounding to prevent static discharge.

Grounding the work area

Guidelines for setting up a static-safe work environment.

Recommended materials and equipment

List of recommended grounding equipment for ESD prevention.

Operating guidelines

Instructions for operating the computer to prevent overheating and prolong life.

Routine care

Procedures for cleaning the computer, keyboard, and mouse.

Service considerations

Important considerations for computer disassembly and assembly.

Removal and replacement procedures

Preparation for disassembly

Safety precautions and steps before disassembling the computer.

Access panel

Steps for removing and replacing the computer's access panel.

Optical drive

Procedure for removing and replacing the optical drive.

Dust filter

Procedure for removing and replacing the dust filter.

Front bezel

Steps to remove and replace the front bezel of the computer.

Hard drives

Procedures for removing and replacing 2.5-inch and 3.5-inch hard drives.

Drive cage

Steps for removing and replacing the computer's drive cage.

Hood sensor switch

Procedure for removing and replacing the hood sensor switch.

Fan

Steps to remove and replace the computer's fan.

WLAN module

Procedure for removing and replacing the WLAN module.

Solid-state drive

Steps for removing and replacing the solid-state drive.

Memory module

Procedure for removing and replacing memory modules.

Speaker

Steps to remove and replace the internal speaker.

Power supply

Procedure for removing and replacing the computer's power supply.

Fan-sink

Steps to remove and replace the fan-sink assembly.

Processor

Procedure for removing and replacing the processor.

System board

Steps for removing and replacing the system board.

Connector board

Procedure for removing and replacing the connector board.

Computer Setup (F10)Utility

Computer Setup (F10)Utilities

Overview of functions and capabilities of the Computer Setup utility.

Using Computer Setup (F10)Utilities

Step-by-step guide on how to access and navigate the Computer Setup utility.

Computer Setup–Main

Details on the 'Main' section of Computer Setup, including system information.

Computer Setup—Security

Options for setting passwords and configuring security features in BIOS.

Computer Setup—Advanced

Advanced configuration options for system settings and boot behavior.

Recovering the Configuration Settings

Method for saving and restoring system configuration settings.

Troubleshooting without diagnostics

Safety and comfort

Information on safe work environment and user comfort.

Before you call for technical support

Steps to take to isolate problems before contacting support.

Helpful hints

General suggestions for resolving common computer issues.

Solving general problems

Common problems and their solutions for general system issues.

Solving display problems

Troubleshooting steps for display and monitor-related issues.

Solving media card reader problems

Solutions for issues related to media card readers and cards.

Solving audio problems

Troubleshooting steps for audio output and input issues.

Solving printer problems

Common problems and solutions for printer connectivity and functionality.

Solving keyboard and mouse problems

Troubleshooting steps for keyboard and mouse input devices.

Solving hardware installation problems

Guidance for resolving issues after installing new hardware.

Solving network problems

Troubleshooting steps for network connectivity and controller issues.

Solving software problems

Common software issues and their resolutions.

Solving memory problems

Solutions for issues related to RAM installation and performance.

Solving USB flash drive problems

Troubleshooting steps for USB flash drive recognition and boot issues.

Solving front panel component problems

Solutions for issues with front panel devices like USB or audio.

Solving Internet access problems

Troubleshooting steps for connecting to the Internet and web browsing.

POST error messages and diagnostic front panel LEDs and audible codes

POST numeric codes and text messages

List of POST error codes, messages, and recommended actions.

Interpreting system validation diagnostic front panel LEDs and audible codes

Guide to understanding system diagnostic LED and beep codes.

Password security and resetting CMOS

Resetting CMOS and/or the password jumper

Procedures for clearing CMOS settings and resetting BIOS passwords.

Changing a Setup or Power-on password

Steps to modify or set up BIOS administrator and power-on passwords.

Deleting a Setup or Power-on password

Procedures for removing existing BIOS setup and power-on passwords.

Using HP PC Hardware Diagnostics (UEFI)

Downloading HP PC Hardware Diagnostics (UEFI)to a USB device

Instructions for downloading diagnostic tools to a USB drive.

Backing up, restoring, and recovering

Backing up information and creating recovery media

Methods for backing up personal data and creating recovery media.

Restoring and recovery

Procedures for restoring, resetting, and refreshing the computer.

Using HP Sure Recover (select products only)

Information on using HP Sure Recover for OS restoration.

Battery replacement

Statement of memory volatility

Current BIOS steps

Steps to restore nonvolatile memory and clear BIOS settings.

Questions and answers

FAQ section covering BIOS, UEFI, memory, and security.

Power cord set requirements

General requirements

General requirements for power cord sets applicable to all countries.

Country-specific requirements

Specific power cord requirements for different countries.

Specifications

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