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HP ProDesk 600 G2 Small Form Factor

HP ProDesk 600 G2 Small Form Factor
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Maintenance and Service Guide
HP ProDesk 600 G2 Small Form Factor

Table of Contents

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HP ProDesk 600 G2 Small Form Factor Specifications

General IconGeneral
ProcessorIntel Core i3/i5/i7 (6th Gen)
Operating SystemWindows 10 Pro
Form FactorSmall Form Factor
NetworkGigabit Ethernet, optional Wi-Fi
ChipsetIntel Q170
RAMUp to 64 GB DDR4
StorageUp to 2 TB HDD or 512 GB SSD
GraphicsIntel HD Graphics 530
PortsUSB 3.0, USB 2.0, DisplayPort
Expansion Slots1 x PCIe x16, 1 x PCIe x1

Summary

Product features

Standard configuration features

Describes the standard features and orientation options of the computer.

Routine care, SATA drive guidelines, and disassembly preparation

Electrostatic discharge information

Explains static discharge risks and component protection measures.

Personal grounding methods and equipment

Details equipment and methods for preventing static electricity damage.

Grounding the work area

Lists precautions for creating a static-free work environment.

Recommended materials and equipment

Lists recommended materials and equipment for preventing static electricity.

Service considerations

Removal and replacement procedures: Small Form Factor

Preparation for disassembly

Steps and precautions to take before opening the computer for service.

Installing DIMMs

Step-by-step instructions for installing memory modules (DIMMs) into the system.

Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Overview of functions and tasks executable via the Computer Setup (F10) utility.

Using Computer Setup (F10) Utilities

Steps to access and navigate the Computer Setup (F10) Utility menu.

Computer Setup-Main

Details options available under the 'Main' tab in Computer Setup, including system information.

Computer Setup-Security

Details security settings in Computer Setup, including passwords and TPM configuration.

Computer Setup-Advanced

Details advanced configuration options in Computer Setup, including boot and display settings.

Troubleshooting without diagnostics

Before you call for technical support

Steps to take to isolate problems before contacting technical support.

Solving general problems

Provides causes and solutions for common computer operational issues.

Solving display problems

Troubleshooting steps for blank screens, distorted video, or incorrect resolution.

Solving audio problems

Troubleshooting steps for sound cutting out or no sound from speakers/headphones.

Solving keyboard and mouse problems

Troubleshooting steps for unresponsive or malfunctioning keyboards and mice.

Solving Hardware Installation Problems

Troubleshooting steps when new hardware is not recognized or fails to install.

POST error messages and diagnostic front panel LEDs and audible codes

POST numeric codes and text messages

Lists POST error codes and messages with recommended actions for resolution.

Password security and resetting CMOS

Resetting the password jumper

Steps to clear system passwords by using the password jumper.

Clearing and resetting the BIOS

Steps to reset BIOS settings to factory defaults using the CMOS button.

System backup and recovery

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