Need help?Do you have a question about the HP TouchSmart 610-1030 and is the answer not in the manual?
Use Help and Support, find driver links, and read FAQs.
Use HP Support Assistant for performance and diagnostics.
Place computer away from water/dust. Ensure grounding plug is functional.
Disconnect power before unplugging. Check voltage for new locations.
Do not open CD/DVD drive enclosure to prevent laser exposure.
Use surge protection for power, TV, and phone lines.
Use a password to secure computer information.
Preinstalled free trial antivirus detects and removes viruses.
Windows 7 includes preinstalled firewall and antivirus software.
Sign up with an ISP or use Online Services to set up.
Transfer files and settings using software wizard.
Refer to the Safety & Comfort Guide for ergonomic information.
Troubleshoot error messages, power issues, and system lock-ups.
Check cable connections, power supply light, and wall outlet.
Use Task Manager to end tasks or restart the computer.
Adjust display resolution in Windows 7 Control Panel.
Check range, reactivate mouse, replace batteries, re-synchronize.
Use troubleshooting tools, check volume, ensure speakers are on.
Check cables, run wireless setup wizard, check antenna position.
Ensure memory modules are in correct slots (black/white).
Restart computer, update drivers, use System Restore, reinstall software.
Update or rollback drivers via Device Manager.
Use vacuum, dry cloth with isopropyl alcohol, and cleaning wipes.
Turn off, use mild glass cleaner on a soft cloth.
Erases hard drive, reinstalls OS/programs. Reinstall factory software after.
Attempt recovery via hard drive, F11 key, or recovery media.
Backup data before starting System Recovery to avoid data loss.
Turn off, disconnect peripherals, start, use Recovery Manager.
Backup data before starting System Recovery to avoid data loss.
Turn off, disconnect peripherals, press F11 key repeatedly.
Back up any important data to a removable disc or USB flash drive.
Insert recovery disc/USB, select Media, then Factory Reset.
Create media from factory-installed OS and software.
Requires DVD writer and high-quality blank DVD+R or DVD-R discs.
Use Recovery Manager > Recovery Media Creation > blank DVD(s).
Use Recovery Manager > Recovery Media Creation > USB flash drive.
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