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HP U32 User Manual

HP U32
24 pages
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Maintenance and Service Guide
U32 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP U32 Specifications

General IconGeneral
Screen Size31.5 inches
Resolution3840 x 2160 (4K UHD)
Panel TypeIPS
Aspect Ratio16:9
Brightness350 cd/m²
Contrast Ratio1000:1
Color Gamut99% sRGB
Refresh Rate60 Hz
VESA Mount100 x 100 mm
Viewing Angle178° horizontal, 178° vertical
Ports1 x HDMI 2.0, 1 x USB-C
Response Time4 ms

Summary

Getting Started

Important Safety Information

Read cautions and notes to minimize personal injury and equipment damage during service operations.

Important Service Information and Precautions

Guidelines for professional repair, high voltage areas, lead-free solder, and capacitor replacement.

RoHS (2002/95/EC) Requirements

Legal requirement for global electronics industry regarding hazardous substances in products sold in the EU.

General Descriptions

Manual provides general information with two levels of service: cosmetic and circuit board/parts replacement.

Firmware Updates

Information on where to find firmware updates for the monitor and when an update is needed.

Before Returning Repaired Product

Perform AC leakage current check on exposed metallic parts to ensure product safety before customer return.

Monitor Features

Monitor Features Overview

Details the monitor's screen size, resolution, and various advanced features like IPS, HDR, and connectivity options.

Front Components

Identifies and describes the components located on the front of the monitor, including the power button and light.

Rear Components

Identifies and describes the various connectors and slots located on the rear of the monitor.

Serial Number and Product Number Location

Provides guidance on locating the SPEC and Barcode labels on the rear of the monitor for identification.

Illustrated Parts Catalog

Major Component Identification

Illustration and labeling of the monitor's major internal components for identification and reference.

How to Order Parts

Provides information and links to distributors for purchasing replacement connectors and other parts.

Removal and Replacement Procedures

Preparation for Disassembly

Steps and equipment required for safely disassembling the monitor, including safety precautions.

Rear Cover Removal Steps

Detailed steps for removing the rear cover, including wall mount screws, rear cover, and aluminum tape removal.

Shielding Cover and EDP Cable Removal

Instructions for removing the shielding cover by unscrewing and disconnecting the EDP cable.

Mid Bezel and Main Bracket Removal

Steps for removing the mid bezel fixing screws, followed by the mid bezel and main bracket.

Power Board (Adapter)

Details the part number and connector position for the monitor's power board or adapter.

DisplayPort Connector Location and HDMI Repair

Identifies HDMI and DP connectors on the main board and details the repair process for the HDMI connector.

Function Test

Procedures to confirm that all monitor functions, including HDMI and VGA, are working correctly after repair.

Support and Troubleshooting

Lists common problems, their possible causes, and recommended solutions for monitor issues.

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