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HP X27q - User Manual

HP X27q
26 pages
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Maintenance and Service Guide
X27q model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP X27q Specifications

General IconGeneral
Colorblack
Screen Typelcd
Tiltableyes
Touch Screenno
Webcamno
OS Compatibilitynot applicable
Screen Size27 inches
Panel Typeips
Aspect Ratio16:9
Resolution2560 x 1440
Native Resolution2560 x 1440
Refresh Rate165hz
Horizontal Viewing Angle178 degrees
Vertical Viewing Angle178 degrees
Response Time1 milliseconds
Brightness400 candela per square meter
Contrast Ratio1000:1
Synchronizationfreesync premium (amd adaptive sync), not applicable
HDRno
Built-In Speakersno
HDMI Ports1
Display Port Inputs1
Voice Assistantnot applicable
Width with Stand24.15 inches
Depth without Stand8.33 inches
Height without Stand20.17 inches
Net Weight without Stand13.89 pounds

Summary

Getting Started

Important Safety Information

Critical safety precautions and guidelines for service personnel to prevent injury.

Service Information and Precautions

Essential information and precautions for performing service operations safely and correctly.

RoHS Compliance Requirements

Details on RoHS (Restriction of Hazardous Substance) requirements applicable to the product.

General Product Descriptions

Overview of the monitor's general characteristics and service levels.

Firmware Update Procedures

Information on how and where to obtain and apply firmware updates for the monitor.

Customer Return Preparation

Steps and checks required before returning a repaired product to the customer.

Monitor Features Overview

Key Monitor Features

Lists and describes the primary features and capabilities of the monitor.

Front Panel Components

Identification and description of the controls and indicators on the front of the monitor.

Rear Panel Connectivity

Identifies and describes the ports and connectors located on the rear of the monitor.

Locating Serial and Product Numbers

Guides users on finding the monitor's serial and product numbers for support.

Illustrated Parts Catalog

Ordering Replacement Parts

Information on how to order spare parts and lists of authorized distributors.

Removal and Replacement Procedures

Disassembly Preparation Guidelines

Essential steps and tools required to safely prepare the monitor for disassembly.

Rear Cover Removal Steps

Detailed instructions for removing the monitor's rear cover.

Power Board Service

Procedures for accessing and replacing the monitor's power board.

Connector Repair and Replacement

Guides on repairing or replacing main board connectors like HDMI, DP, and Audio.

Post-Repair Function Testing

Steps to verify monitor functionality after component replacement.

Troubleshooting and Support

Common Problem Solutions

A guide to diagnosing and resolving common issues encountered with the monitor.

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