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HP X24c

HP X24c
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Maintenance and Service Guide
X24c model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP X24c Specifications

General IconGeneral
Colorblack
Screen Typelcd
OS Compatibilitynot applicable
Screen Size23.6 inches
Panel Typeva
Aspect Ratio16:9
Resolution1920 x 1080
Refresh Rate144hz
Horizontal Viewing Angle178 degrees
Vertical Viewing Angle178 degrees
Response Time4 milliseconds
Brightness300 candela per square meter
Contrast Ratio3000:1
Synchronizationfreesync premium (amd adaptive sync)
HDRno
Display Port Inputs1
Width with Stand21.1 inches
Net Weight without Stand11.72 pounds

Summary

Getting Started

Important Safety Information

Essential safety precautions for service personnel to minimize risks during operations.

Service Information and Precautions

Key service guidelines and precautions for professional technicians performing maintenance.

RoHS Compliance Requirements

Details on Restriction of Hazardous Substances (RoHS) compliance for product parts and materials.

General Service Descriptions

Overview of the manual's content and service levels.

Firmware Update Procedures

Information on how to obtain and apply firmware updates for the monitor.

Customer Return Preparation

Steps required before returning a repaired product to ensure safety and proper function.

Monitor Features

Monitor Feature Overview

Description of the monitor's key specifications and capabilities.

Front Component Identification

Illustration and descriptions of components located on the front of the monitor.

Rear Component Identification

Illustration and descriptions of components located on the rear of the monitor.

Serial and Product Number Location

Guide to finding the serial and product numbers on the monitor's label.

Illustrated Parts Catalog

How to Order Replacement Parts

Information and procedures for ordering spare parts and components for the monitor.

Removal and Replacement Procedures

Preparation for Disassembly

Essential steps and equipment needed to prepare the monitor for disassembly.

Power Board Replacement

Detailed steps for removing and replacing the monitor's power board.

Connector Repair Procedures

Instructions for repairing or replacing specific connectors like HDMI, DP, and Audio.

Post-Repair Function Testing

Procedures to confirm all monitor functions are working correctly after repair.

Support and Troubleshooting Guide

Common problems, their causes, and recommended solutions for monitor issues.

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