5  Removal and replacement procedures for Customer Self-Repair parts ............................................................. 35
Component replacement procedures .................................................................................................................. 35
Bottom cover ..................................................................................................................................... 35
Battery ............................................................................................................................................... 40
Hard drive ..........................................................................................................................................  41
SSD ..................................................................................................................................................... 43
Memory modules ............................................................................................................................... 44
WLAN/Bluetooth combo card ............................................................................................................ 46
WWAN module ................................................................................................................................... 48
Keyboard ...........................................................................................................................................  50
6  Removal and replacement procedures for Authorized Service Provider parts ...................................................  54
Component replacement procedures .................................................................................................................. 54
RTC battery ........................................................................................................................................ 55
Internal base plate ............................................................................................................................  56
Heat sink/fan assembly ....................................................................................................................  59
Fingerprint reader assembly ............................................................................................................. 62
Power button board ..........................................................................................................................  63
Touchpad button board ..................................................................................................................... 66
NFC module .......................................................................................................................................  68
Smart card reader board ...................................................................................................................  69
USB/audio board ................................................................................................................................ 71
System board ....................................................................................................................................  72
Speaker assembly .............................................................................................................................  75
Display assembly ............................................................................................................................... 76
Top cover ...........................................................................................................................................  81
7  Troubleshooting guide ................................................................................................................................. 82
Resources ............................................................................................................................................................. 83
General troubleshooting steps ............................................................................................................................ 83
Identify the issue ............................................................................................................................... 84
1. Understand the issue .................................................................................................. 84
Boot up sequence .........................................................................................  84
Failure classication ..................................................................................... 84
2. Examine the environment ..........................................................................................  86
3. Perform a visual inspection of hardware ...................................................................  87
4. Update BIOS and drivers .............................................................................................  87
Manually updating BIOS and drivers ............................................................  87
Remotely deploying BIOS and drivers ..........................................................  87
Analyze the issue ............................................................................................................................... 87
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