EasyManua.ls Logo

HPRT TP801 - User Manual

HPRT TP801
46 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
TP801/TP805/TP806 User Manual
www.hprt.com 1
Desktop POS Printer
TP801/TP805/TP806
User Manual
Xiamen Hanin Electronic Technology Co.,Ltd.
ADD: Room 305A,Angye Building, Pioneering Park,
Torch High-tech Zone, Xiamen, China 361009
Tel.+86-(0)592-5885993
Fax: +86-(0)592-5885992
Web: www.hprt.com
TP805
TP801
TP806

Table of Contents

Questions and Answers

  • Q
    qwoodsSep 9, 2025
    How to fix HPRT TP801 Printer when the LED indicator is not lit and it's not working?
    • J
      Joseph CastilloSep 9, 2025
      If the LED indicator is not lighting and the HPRT Printer isn't working, there could be several reasons. First, ensure the printer has power by connecting the power supply. Second, verify that the printer is turned on. If neither of these solutions work, the circuit board might be broken, and you should contact the dealer.
  • W
    wendy37Aug 23, 2025
    Why is my HPRT TP801 printing blurred or spotted output?
    • C
      Connor DanielsAug 23, 2025
      Blurred printing or spots on your HPRT Printer output can occur due to several reasons. First, check if the roll paper is installed correctly. If the issue persists, the roll paper might be unqualified, so use recommended thermal roll paper. A dirty thermal head or print roller can also cause this, so clean them. Finally, a low print density can result in this issue; increase the print density level to resolve it.
  • R
    Raymond HenryAug 25, 2025
    Why are vertical print words missing from my HPRT TP801 Printer output?
    • S
      steven15Aug 25, 2025
      Missing vertical print words on your HPRT Printer can be due to a dirty thermal head or print roller. Clean the thermal head or print roller. If the problem persists, the thermal head might be damaged, and you should contact your dealer for assistance.
  • C
    Christina FitzgeraldAug 26, 2025
    Why is there a colored stripe on the paper from my HPRT TP801?
    • A
      arodriguezAug 27, 2025
      A colored stripe appearing on the paper from your HPRT Printer may be due to the paper nearing its end. Reinstall the roll paper to fix this.
  • C
    Christian JohnsonAug 27, 2025
    Why is my HPRT Printer printing blurred or spotty?
    • E
      ericagordonAug 27, 2025
      If your HPRT Printer is producing blurred prints or spots, consider the following: * Check if the roll paper is installed correctly. * Use recommended thermal roll paper. * Clean the thermal head or print roller. * Increase the print density level.
  • M
    Matthew BarrettAug 29, 2025
    What to do if my HPRT TP801 Printer has a paper jam?
    • M
      Mrs. Melissa McdanielAug 29, 2025
      If your HPRT Printer has a paper jam, open the printer cover and carefully check the paper path. Remove any jammed paper that you find.
  • P
    poolestefanieSep 18, 2025
    Why are vertical print words missing on my HPRT TP801?
    • F
      Fred EdwardsSep 18, 2025
      If your HPRT Printer is producing vertical print words that are missing, the thermal head or print roller may be dirty. Clean the thermal head or print roller to resolve this issue. If cleaning doesn't help, the thermal head may be damaged, and you should contact your dealer for assistance.
  • L
    logannicholeSep 18, 2025
    Why is the Paper LED always on on my HPRT Printer?
    • A
      asanchezSep 22, 2025
      If the Paper LED is always on for your HPRT Printer, it means the roll paper is near its end. The printer will continue to work normally.
  • M
    morganjohnsonSep 7, 2025
    What does it mean when the Paper LED is always on for my HPRT Printer?
    • R
      Richard HansonSep 8, 2025
      If the Paper LED is always on in your HPRT Printer, it means the roll paper is near its end. The printer can still work normally.
  • P
    Preston CaldwellSep 4, 2025
    Why is the Error LED always on and the beeper alarming on my HPRT TP801?
    • R
      rreeseSep 4, 2025
      If the Error LED is always on and the beeper is alarming on your HPRT Printer, it indicates that the printer cover is open. Close the printer cover to resolve the issue.

Summary

Safety Instructions

1. Safety warning

Warnings about the print head becoming hot and potential static damage to the printer head.

2. Instructions

General instructions for printer setup, operation, and maintenance.

POS printer packing-case

1 Overview

1.1 Introductions

General introduction to the TP801/805/806 thermal receipt printer's features and capabilities.

1.2 The main features

Lists the key features of the TP801/805/806 thermal receipt printer.

2 Specification

2.1 Printer specification

Detailed technical specifications for TP801, TP805, and TP806 printer models.

2.2 Printing media specification

2.2.1 Continuous thermal paper specification

Specifications for continuous thermal paper, including width, diameter, and thickness.

2.2.2 Black mark paper specification

Requirements and specifications for using black mark paper.

2.2.3 Notices

Important notes on handling thermal paper and environmental conditions.

2.3 Printing and cutting position

2.3.1 Printing position

Diagram and measurements for optimal printing position on paper.

2.3.2 Cutting position

Diagram illustrating the paper cutting position.

3 Printer components

3.1 Appearance and component

Detailed diagrams and labels for TP801 printer components.

3.1.2 TP805

Component identification and diagrams for the TP805 printer model.

3.1.3 TP806

Component identification and diagrams for the TP806 printer model.

3.2 Specification of Indicated light and beeper

Details on indicator lights and beeper functions and their specifications.

4 Printer packing

4.1 Open packing

Instructions for checking package contents after opening.

4.2 Choice installation site and direction of printer

Guidelines for selecting a suitable installation location and printer orientation.

4.3 Connect the printer power adaptor

Step-by-step guide on connecting the power adapter to the printer.

4.4 Connecting the Interface Cable

Procedure for connecting various interface cables to the printer.

4.5 Connecting the Cash Drawer

Instructions for connecting a cash drawer to the printer.

4.6 Paper roll installation

Steps for confirming and installing the paper roll.

4.6.2 TP801;TP805;TP806 installation;Change Paper

Procedure for installing or changing paper rolls on TP801/805/806 printers.

4.7 Setting DIP switch

4.7.1 Serial interface (RS-232 C )

Configuration settings for the RS-232 serial interface using DIP switches.

4.7.2 Interfaces of Parallel and USB2.0

DIP switch settings for parallel and USB 2.0 interfaces.

4.9 Installation of Windows driver

4.7.3 The choice of auto cutter

Settings for enabling or disabling the auto cutter function.

4.8 Print self testing

Procedure for printing a self-test page to verify printer functionality.

4.9.1 The driver installation instruction of USB;serial port;parallel interface

Step-by-step guide for installing Windows drivers for USB, serial, and parallel ports.

4.9.2 The driver installation instruction of Ethernet and Wi-Fi

4.9.3 Parameters checking and resetting illustration of the Ethernet and Wi-Fi cards

Ethernet parameter checking

Procedures for checking Ethernet card parameters.

Ethernet card parameter resetting

Procedures for resetting Ethernet card parameters.

4.9.4 Setting of Ethernet IP

4.9.5 Wi-Fi settings

Wi-Fi work mode

Configuration options for Wi-Fi work modes (AP and STA).

2. STA mode settings

3. AP mode settings:

AP mode settings

Instructions for setting the printer to AP mode and saving configurations.

5 Interfaces signal

5.1 Parallel interface

Pin definitions and signal descriptions for the parallel interface.

5.2 Serial interface

5.3 Power Supply interface definition

5.4 Cash Drawer interface signal

5.5 Serial interface and Ethernet interface

6 Troubleshooting

6.1 Printer not working

Common reasons and solutions for the printer not powering on or functioning.

6.2 LED indicator on the control panel and beeper alarm

Interpreting LED status lights and beeper alarms for printer errors.

6.3 Troubles occur during printing

Diagnosing and resolving common printing issues like stripes or jams.

6.4 Problems emerge during the paper cutting processes

6.5 Removing Jammed Paper

HPRT TP801 Specifications

General IconGeneral
BrandHPRT
ModelTP801
CategoryPrinter
LanguageEnglish

Related product manuals